At a Glance
- Tasks: Manage the La Prairie counter, drive sales, and enhance customer experiences.
- Company: Join a prestigious Swiss luxury brand renowned for anti-aging skincare.
- Benefits: Enjoy a competitive salary, commission scheme, 33 holiday days, and a contributory pension.
- Why this job: Connect with beauty enthusiasts, host events, and thrive in a dynamic team culture.
- Qualifications: Exceptional service mindset, passion for beauty, and NVQ level 3 in Beauty Therapy preferred.
- Other info: Opportunity to build relationships and recruit new clients in a luxury retail environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti‑aging Therapies?
We are looking for an Account Manager to join our South Region. You will be responsible for managing our counter in Fenwick, Bentall Kingston. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account, and will have the opportunity to make new connections in London whilst working towards recruiting new customers to the brand. You will also have the chance to host on/off counter animations to enhance the customer experience.
Main responsibilities
To achieve sales by using La Prairie’s selling and training guidelines:
- Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience
- Traffic stop daily in store to recruit prospective clients to your business
- Invite every customer to sit down and have a skincare consultation: listening and identifying the customers\’ needs
- Proactively organise external events to generate sales and recruiting new clients to your counter
- Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments
Qualifications
Applicants for this position must be able to demonstrate the following skills and experience:
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
- Strong retail experience
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
- Strong business acumen to drive sales and go beyond business objectives
- Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
- Ability to build relationships throughout the store to find new opportunities
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
- NVQ level 3 in Beauty Therapy desired
In return, La Prairie offers:
- A good salary with a new competitive commission scheme
- 33 holiday days (including bank holidays) pro-rated based on working days
- Generous product allocation & discount
- Long Service Awards starting with 3 years’ service
- Gratis of new launches
- Contributory pension scheme – 5% employer contribution
- Employee referral bonuses
#J-18808-Ljbffr
Account Manager, Bentall\'s Kingston employer: LA PRAIRIE
Contact Detail:
LA PRAIRIE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Bentall\'s Kingston
✨Tip Number 1
Familiarise yourself with La Prairie's product range and their unique selling points. Understanding the brand's luxury positioning and anti-aging therapies will help you engage effectively with potential clients and demonstrate your passion for beauty and skincare.
✨Tip Number 2
Network within the beauty industry, especially in Kingston and London. Attend local beauty events or workshops to meet professionals and potential clients. Building these connections can lead to valuable opportunities and insights that will benefit your role as an Account Manager.
✨Tip Number 3
Practice your customer engagement skills by conducting mock consultations with friends or family. Focus on listening to their needs and providing tailored skincare advice. This will prepare you for real interactions with discerning clients and enhance your ability to build personal relationships.
✨Tip Number 4
Stay updated on the latest trends in the beauty and skincare industry. Follow relevant blogs, social media influencers, and news outlets. This knowledge will not only help you in conversations with clients but also demonstrate your commitment to excellence and staying ahead in the market.
We think you need these skills to ace Account Manager, Bentall\'s Kingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and customer service, particularly in the beauty or luxury sectors. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and skincare. Mention specific experiences where you've successfully driven sales or built client relationships, aligning them with the responsibilities of the Account Manager position.
Showcase Your Service Mindset: In your application, emphasise your exceptional service mindset. Provide examples of how you've gone above and beyond to deliver outstanding service to clients, as this is crucial for the role.
Highlight Team Collaboration: Discuss your ability to work as part of a team. Share instances where you've collaborated with colleagues to achieve business objectives, as teamwork is essential for success in this position.
How to prepare for a job interview at LA PRAIRIE
✨Research the Brand
Before your interview, make sure to thoroughly research La Prairie and their products. Understand their unique selling points, especially their cellular anti-aging therapies, as this will show your genuine interest in the brand and help you answer questions more effectively.
✨Demonstrate Your Service Mindset
Since the role requires an exceptional service mindset, prepare examples from your past experiences where you provided outstanding customer service. Highlight how you went above and beyond to meet client needs, as this aligns with the company's values.
✨Showcase Your Sales Acumen
Be ready to discuss your previous sales achievements and how you plan to achieve targets in this role. Think of specific strategies you could implement to drive sales and enhance customer engagement at the counter.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing scenarios during the interview, where you might need to demonstrate how you would approach a skincare consultation or handle a difficult customer. Practising these scenarios can help you feel more confident and prepared.