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- Tasks: Represent luxury skincare brands and deliver exceptional client experiences.
- Company: Join La Prairie and Chantecaille at Harvey Nichols, Manchester.
- Benefits: 33 holiday days, generous product discounts, and a contributory pension scheme.
- Why this job: Be part of a high-impact team and connect with discerning clients.
- Qualifications: Strong retail experience and a passion for beauty and skincare.
- Other info: Opportunity for career growth and to make a real impact in luxury retail.
The predicted salary is between 30000 - 40000 £ per year.
Are you interested in working for two luxury skincare brands — one known for its pioneering cellular anti‑aging therapies, and the other recognised globally for its innovative use of botanicals and philanthropy‑led conservation work supporting environmental and wildlife groups worldwide? If so, the La Prairie and Chantecaille counters in Harvey Nichols, Manchester may be of interest to you. As our Multi‑Brand Account Manager, you will play a key role in representing both houses, delivering exceptional client experiences, and driving outstanding performance across our Manchester counters.
You will implement effective weekly business plans and work towards maximising retail performance targets. You will be accountable for the sales and performance of both accounts, with the opportunity to work with our incredible existing clients whilst recruiting new customers to the brands.
Main Responsibilities- Achieve targets and business plans effectively, including creating outreach opportunities and partnering with your host store to offer the ultimate luxury experience for La Prairie and Chantecaille clients.
- Traffic stop daily in store to recruit prospective clients to your business.
- Invite every customer to sit down and have a consultation, listening and identifying the customer’s needs.
- Proactively organise external events to generate sales and recruit new clients to your counters.
- Ensure the counters are represented to exemplary standards and communicate effectively with all relevant departments.
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
- Strong retail experience.
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
In return, we offer:
- 33 holiday days (including bank holidays) prorated based on working days.
- Generous product allocation & discount.
- Long Service Awards starting with 3 years’ service.
- Gratis of new launches.
- Contributory pension scheme – 5% employer contribution.
- Employee referral bonuses.
Dual-Brand Account Manager - Harvey Nichols Manchester employer: La Prairie Switzerland
Contact Detail:
La Prairie Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual-Brand Account Manager - Harvey Nichols Manchester
✨Tip Number 1
Get to know the brands inside out! Dive deep into La Prairie and Chantecaille's products, values, and unique selling points. This knowledge will help you connect with clients and show them why these brands are the best choice for their skincare needs.
✨Tip Number 2
Network like a pro! Attend beauty events, workshops, or even local meet-ups to meet potential clients and industry insiders. The more people you know, the easier it’ll be to recruit new customers and build those all-important relationships.
✨Tip Number 3
Don’t shy away from social media! Use platforms like Instagram and Facebook to showcase your expertise in luxury skincare. Share tips, product reviews, and client testimonials to attract new clients and keep your current ones engaged.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. So, don’t wait – get your application in today!
We think you need these skills to ace Dual-Brand Account Manager - Harvey Nichols Manchester
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! Share any personal experiences or insights that connect you to luxury brands like La Prairie and Chantecaille. We want to see your enthusiasm!
Tailor Your Experience: Make sure to highlight your retail experience and how it aligns with the role. Use specific examples of how you've achieved targets or provided exceptional service in previous positions. This helps us see how you'd fit right in!
Be Client-Centric: Remember, this role is all about creating amazing client experiences. In your application, emphasise your interpersonal skills and any instances where you've gone above and beyond for customers. We love candidates who put clients first!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our fabulous team!
How to prepare for a job interview at La Prairie Switzerland
✨Know Your Brands Inside Out
Before the interview, dive deep into La Prairie and Chantecaille. Understand their product lines, brand values, and unique selling points. This knowledge will not only impress your interviewers but also show your genuine passion for luxury skincare.
✨Showcase Your Service Mindset
Prepare examples that highlight your exceptional service mindset. Think of times when you went above and beyond for a client or turned a challenging situation into a positive experience. This is crucial for a role focused on delivering outstanding client experiences.
✨Demonstrate Your Sales Acumen
Be ready to discuss your previous retail experience and how you've achieved sales targets. Use specific metrics or achievements to illustrate your business acumen. This will help convey your ability to drive performance across both counters.
✨Engage with Your Interviewers
Treat the interview like a consultation. Ask insightful questions about the brands and their strategies. This not only shows your interest but also demonstrates your ability to connect and engage with discerning clients, which is key for this role.