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- Tasks: Deliver exceptional skincare services and build lasting relationships with clients at Harrods.
- Company: Join La Prairie, a luxury Swiss brand renowned for anti-aging therapies.
- Benefits: Competitive salary, generous holiday, product discounts, and career development opportunities.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be a Maison Ambassador and make a real impact in the luxury beauty industry.
- Qualifications: Passion for beauty, strong retail experience, and exceptional service mindset.
The predicted salary is between 30000 - 40000 £ per year.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? The La Prairie Counter at Harrods, London might be of interest to you. As a full-time La Prairie Advisor working 5 days a week, you will be our Maison Ambassador, ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning clients, creating carefully curated experiences and perfect etiquette.
Main Accountabilities:
- Make smart business decisions based on brand and business ambition.
- Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
- Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
- Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards at the point of sale.
- Create a deep connection with the client to understand their needs, build trust and long-lasting relationships.
- Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times.
- Maintain the relationship through engaging the Client through La Prairie Clienteling tools and systems.
- Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client.
- Ensure exceptional service through encouraging the application of products either on counter or within the cabin.
Qualifications:
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
- Strong retail experience.
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning clients, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client-centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
In return, La Prairie offers:
- A competitive salary and discretionary commission scheme.
- 33 holiday days (including bank holidays).
- Generous product allocation & discount.
- Long Service Awards starting with 3 years service.
- A free product to try every time there is a new launch.
- Contributory pension scheme – 5% employer contribution.
- Employee referral bonuses.
- A range of opportunities to develop and grow personally and professionally.
- Annual performance reviews so you know your La Prairie career is going in the right direction.
Reports to: Regional Sales Manager
We look forward to receiving your application.
Beauty Consultant - Harrods Knightsbridge in London employer: La Prairie Switzerland
Contact Detail:
La Prairie Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Consultant - Harrods Knightsbridge in London
✨Tip Number 1
Network like a pro! Connect with people in the beauty industry, especially those who work at Harrods or with La Prairie. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Show off your passion for beauty! When you get the chance to chat with someone from La Prairie, share your love for skincare and luxury products. Talk about your favourite brands and why you admire them. This will help you stand out as a genuine candidate.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your retail experience and exceptional service mindset. Make it personal and relatable, so when you meet someone from the team, you can leave a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to showcase how you embody the qualities La Prairie is looking for, like building meaningful relationships and providing outstanding service.
We think you need these skills to ace Beauty Consultant - Harrods Knightsbridge in London
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! Share any relevant experiences or knowledge you have about luxury brands, especially if you’ve worked with high-end products before. We want to see that you’re genuinely excited about the role!
Tailor Your Application: Make sure to customise your application to reflect the specific qualities we’re looking for in a Beauty Consultant. Highlight your exceptional service mindset and any retail experience that aligns with our brand values. This will help us see how you fit into our team!
Connect with Us: Don’t just list your skills; tell us how you can build meaningful relationships with clients. Use examples from your past roles where you’ve created lasting connections. We love seeing candidates who understand the importance of client relationships!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of all applications. Plus, you’ll be one step closer to joining our fabulous team at La Prairie!
How to prepare for a job interview at La Prairie Switzerland
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in La Prairie’s product range and their unique selling points. Understand the science behind their cellular anti-aging therapies and be ready to discuss how these products can benefit clients. This knowledge will show your passion for beauty and skincare, which is crucial for the role.
✨Showcase Your Service Mindset
During the interview, highlight your exceptional service mindset. Share specific examples of how you've gone above and beyond for clients in previous roles. This will demonstrate your commitment to providing outstanding service, which is key for building long-lasting relationships with discerning clients.
✨Demonstrate Your Business Acumen
Be prepared to discuss how you’ve achieved sales objectives in the past. Think of examples where you made smart business decisions that led to client retention or recruitment, especially with high net worth individuals. This will illustrate your strong business acumen and ability to drive sales.
✨Engage and Connect
Practice your interpersonal skills by engaging with the interviewer as if they were a client. Show your ability to build rapport and trust quickly. Discuss how you would create a personalised experience for clients and maintain those relationships using La Prairie’s clienteling tools. This will reflect your understanding of the role and its expectations.