At a Glance
- Tasks: Lead a team to deliver exceptional client service and drive sales at Selfridges.
- Company: Join a prestigious Swiss luxury brand known for innovative skincare.
- Benefits: Competitive salary, commission scheme, generous holiday, and employee discounts.
- Other info: Exciting opportunities for career growth and employee recognition.
- Why this job: Be part of a dynamic team and enhance customer experiences with luxury products.
- Qualifications: Experience in luxury retail, strong leadership skills, and a passion for skincare.
The predicted salary is between 30000 - 40000 € per year.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti‑aging therapies? We are looking for a Counter Manager to join our North Region. Managing a team of 3 Beauty Consultants/Therapists, you will be responsible for managing our counter at Selfridges, Birmingham. You will implement effective weekly business plans and work towards maximising the retail performance targets. You will have the opportunity to work with our incredible existing clients whilst working towards recruiting new customers to the brand. You have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter events.
Key Responsibilities
- Lead and inspire your team to deliver exceptional client service
- Drive sales and achieve retail performance targets
- Develop and execute weekly business plans
- Cultivate strong client relationships and build brand loyalty
- Recruit and engage new customers to grow the client base
What we’re looking for
- Proven experience in luxury retail or beauty
- Strong leadership and communication skills
- Passion for skincare and luxury service
- Results‑oriented mindset with a customer‑first approach
- NVQ level 3 in Beauty Therapy (desired)
Benefits
- A good salary with a new competitive commission scheme
- 33 holiday days (including bank holidays) pro‑rated based on working days
- Generous product allocation & discount
- Long Service Awards starting with 3 years’ service
- Gratis new launches
- Contributory pension scheme – 5% employer contribution
- Employee referral bonuses
We look forward to receiving your application.
Counter Manager, Selfridges, Birmingham employer: La Prairie Switzerland
Join a prestigious Swiss luxury brand at our Selfridges counter in Birmingham, where you will lead a passionate team of Beauty Consultants and Therapists. We pride ourselves on fostering a collaborative work culture that prioritises employee growth, offering generous benefits such as a competitive salary, extensive holiday allowance, and opportunities for professional development. With a focus on exceptional client service and innovative beauty therapies, this role provides a unique chance to make a meaningful impact while enjoying the perks of working in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Manager, Selfridges, Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and luxury retail industry. Attend events, join relevant groups on social media, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the brand and its products. Familiarise yourself with their values and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their success.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experiences where you’ve led a team or driven sales. Be ready to discuss how you can inspire and motivate your team at Selfridges to achieve those retail performance targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, get that application in and let’s make it happen!
We think you need these skills to ace Counter Manager, Selfridges, Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for skincare and luxury service shine through. We want to see how excited you are about the brand and the role, so don’t hold back!
Highlight Your Experience:Make sure to showcase your proven experience in luxury retail or beauty. We’re looking for someone who can lead a team and drive sales, so share specific examples of your past successes.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at La Prairie Switzerland
✨Know Your Brand Inside Out
Before the interview, make sure you research the Swiss luxury brand thoroughly. Understand their products, values, and what sets them apart in the beauty industry. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll be leading a team of Beauty Consultants/Therapists. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or inspired others. Highlight your communication skills and how you foster a positive work environment.
✨Demonstrate Your Sales Acumen
Be ready to discuss your approach to driving sales and achieving targets. Think of specific strategies you've implemented in previous roles that resulted in increased sales or customer engagement. This will show your results-oriented mindset and your ability to maximise retail performance.
✨Engage with Customer Experience Strategies
Since the role involves enhancing customer experience, come prepared with ideas on how to cultivate strong client relationships and recruit new customers. Discuss any past experiences where you've successfully hosted events or improved customer interactions, as this will align perfectly with the job's key responsibilities.
