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- Tasks: Deliver luxury skincare consultations and build lasting relationships with clients at Harrods.
- Company: Join La Prairie, a prestigious brand in luxury skincare.
- Benefits: Competitive salary, generous holiday, product discounts, and career development opportunities.
- Why this job: Be a brand ambassador and make a real impact in the world of luxury beauty.
- Qualifications: Passion for beauty, retail experience, and fluent Arabic required.
- Other info: Dynamic team environment with excellent growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Are you an Arabic speaker who has a passion for luxury skincare? As a full-time Beauty Consultant working at the La Prairie counter at Harrods, you will be our brand Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, you will build meaningful and long-lasting relationships with our discerning clients while creating carefully curated experiences through consultations and events.
Main Accountabilities:
- Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
- Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
- Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards at the point of sale.
- Create a deep connection with the client to understand their needs, build trust and long-lasting relationships.
- Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times.
- Maintain the relationship through engaging the Client through La Prairie Clienteling tools and systems.
- Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client.
Qualifications:
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
- Strong retail experience.
- Real passion for beauty and skincare.
- Affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning clients, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client-centric customer service.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
- Arabic speaker is essential.
- NVQ Certification is desired.
In return, La Prairie offers:
- A competitive salary and discretionary commission scheme.
- 33 holiday days (including bank holidays).
- Generous product allocation & discount.
- Long Service Awards starting with 3 years service.
- A free product to try every time there is a new launch.
- Contributory pension scheme – 5% employer contribution.
- Employee referral bonuses.
- A range of opportunities to develop and grow personally and professionally.
- Annual performance reviews so you know your La Prairie career is going in the right direction.
Reports to: Business Manager. We look forward to receiving your application.
Beauty Consultant, Harrods London employer: La Prairie Switzerland
Contact Detail:
La Prairie Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Consultant, Harrods London
✨Tip Number 1
Get to know the brand inside out! La Prairie is all about luxury skincare, so dive deep into their products and heritage. This knowledge will help you connect with clients and show them you’re the real deal.
✨Tip Number 2
Practice your Arabic! Since it’s essential for this role, brush up on your language skills to ensure you can engage with clients effortlessly. It’ll make a huge difference in building those long-lasting relationships.
✨Tip Number 3
Network like a pro! Connect with Personal Shoppers and concierges at Harrods. Building these relationships can help you tap into a clientele that appreciates luxury skincare, which is key for hitting those sales targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining the La Prairie team. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Beauty Consultant, Harrods London
Some tips for your application 🫡
Show Your Passion for Beauty: Make sure to express your love for luxury skincare in your application. We want to see that you’re not just looking for a job, but that you genuinely care about beauty and helping clients find the right products for their needs.
Highlight Your Retail Experience: Don’t forget to mention any previous retail experience you have, especially if it involves high-end products. We’re looking for someone who knows how to create exceptional customer experiences, so share those stories!
Connect with Us: Use your application to show how you can build meaningful relationships with clients. We want to know how you plan to engage with our discerning clientele and make them feel special every time they visit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at La Prairie Switzerland
✨Know Your Products Inside Out
Make sure you’re well-versed in La Prairie’s product range, including their heritage and the science behind the skincare. This knowledge will help you convey the benefits to clients effectively and show your passion for luxury skincare.
✨Showcase Your Service Mindset
During the interview, demonstrate your exceptional service mindset. Share examples of how you've gone above and beyond for clients in the past, especially in a retail setting. This will highlight your commitment to providing outstanding service.
✨Build Rapport with the Interviewer
Remember, this role is all about building meaningful relationships. Use your interpersonal skills to connect with the interviewer. Ask questions about their experiences and share your own stories to create a genuine conversation.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play scenarios where you might need to demonstrate how you would engage with a client. Practice personalising your approach based on different client profiles, especially High Net Worth Individuals, to showcase your adaptability.
