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- Tasks: Deliver exceptional skincare services and build lasting relationships with clients at La Prairie.
- Company: Join a prestigious Swiss luxury brand known for innovative anti-aging therapies.
- Benefits: Competitive salary, commission scheme, 33 holiday days, and generous product allocation.
- Other info: Work part-time in a dynamic team environment with opportunities for personal growth.
- Why this job: Be a Maison Ambassador and create curated luxury experiences for discerning clients.
- Qualifications: Strong retail experience and a passion for beauty; NVQ level 3 in Beauty Therapy is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti‑aging therapies? Then the La Prairie Counter at Selfridges, Birmingham might be of interest to you. As a part‑time La Prairie Beauty Consultant working 2 days a week, you will be our Maison Ambassador, ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long‑lasting relationships with our discerning clients, creating carefully curated experiences and perfect etiquette.
Main Accountabilities
- Make smart business decisions based on brand and business ambition.
- Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
- Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierge, etc.
- Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards at the point of sale.
- Create a deep connection with the client to understand their needs, build trust and long‑lasting relationship.
- Pro‑actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times.
- Engage clients and maintain relationships using La Prairie’s clienteling tools and systems.
- Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client.
- Ensure exceptional service through encouraging the application of products either on counter or within the cabin.
Qualifications
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
- Strong retail experience.
- NVQ level 3 in Beauty Therapy (desired but not essential).
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client‑centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high‑impact team, driven by diverse thoughts and opinions.
In return, La Prairie offers a good salary with a new competitive commission scheme, 33 holiday days (including bank holidays) pro‑rated based on working days, and generous product allocation.
Beauty Consultant - Birmingham Selfridges employer: La Prairie Switzerland
Contact Detail:
La Prairie Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Consultant - Birmingham Selfridges
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with La Prairie's products and their unique selling points. This way, when you chat with potential clients or during interviews, you can show off your knowledge and passion for luxury skincare.
✨Tip Number 2
Network like a pro! Connect with people in the beauty industry, especially those who work at Selfridges or similar luxury brands. Attend events or workshops to meet others and build relationships that could lead to job opportunities.
✨Tip Number 3
Practice your pitch! When you get the chance to speak with hiring managers or during interviews, be ready to share your story. Highlight your retail experience and how you can create exceptional client experiences that align with La Prairie's values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the La Prairie team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Beauty Consultant - Birmingham Selfridges
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! Share any personal experiences or insights that highlight your enthusiasm for the industry. We want to see that you’re not just applying for a job, but that you genuinely care about providing exceptional service.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Beauty Consultant at La Prairie. Highlight relevant skills and experiences that align with the job description. We appreciate when candidates take the time to connect their background with what we’re looking for!
Emphasise Relationship Building: Since building meaningful relationships with clients is key, include examples of how you've successfully connected with customers in the past. We love to see how you’ve gone above and beyond to create lasting impressions and trust with clients.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at La Prairie!
How to prepare for a job interview at La Prairie Switzerland
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in La Prairie’s product range and their unique benefits. This will not only show your passion for beauty and skincare but also demonstrate your ability to engage clients with confidence.
✨Showcase Your Service Mindset
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you went above and beyond to create memorable experiences for clients, as this aligns perfectly with the role's focus on personalised luxury service.
✨Build Rapport with Interviewers
During the interview, aim to establish a connection with your interviewers. Use your interpersonal skills to engage them in conversation, showing that you can build meaningful relationships, just like you would with clients.
✨Demonstrate Your Business Acumen
Be ready to discuss how you can contribute to achieving sales objectives. Share your thoughts on client retention strategies and how you would approach building relationships with High Net Worth Individuals, showcasing your understanding of the luxury market.