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- Tasks: Manage the La Prairie counter in Manchester and drive sales performance.
- Company: Join La Prairie, a luxury skincare brand known for excellence and innovation.
- Benefits: Enjoy a competitive salary, generous holiday, product discounts, and a contributory pension scheme.
- Why this job: Connect with beauty enthusiasts and enhance customer experiences in a vibrant retail environment.
- Qualifications: NVQ level 3 in Beauty Therapy and strong retail experience required.
- Other info: Opportunity to host events and build lasting client relationships.
The predicted salary is between 28800 - 43200 £ per year.
OverviewAre you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging Therapies?
We are looking for an Account Manager to join our North Region. You will be responsible for managing our counter in Manchester. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account and will have the opportunity to make new connections in Manchester whilst working towards recruiting new customers to the brand. You will also have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter animations.
Main responsibilitiesTo achieve sales by using La Prairie\’s selling and Training guidelines:
Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience
Traffic stop daily in store to recruit prospective clients to your business
Invite every customer to sit down and have a skincare consultation: listening and identifying the customers\’ needs
Proactively organise external events to generate sales and recruiting new clients to your counter
Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments
QualificationsApplicants for this position must be able to demonstrate the following skills and experience:
NVQ level 3 in Beauty Therapy
Experience of providing high quality skincare treatments to clients
Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
Strong retail experience
Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
Strong business acumen to drive sales and go beyond business objectives
Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
Ability to build relationships throughout the store to find new opportunities
Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
In return, La Prairie offers
A good salary with a new competitive commission scheme
33 holiday days (including bank holidays) pro-rated based on working days
Generous product allocation & discount
Long Service Awards starting with 3 years\’ service
Gratis of new launches
Contributory pension scheme – 5% employer contribution
Employee referral bonuses
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Account Manager - Harvey Nichols Manchester employer: La Prairie Switzerland
Contact Detail:
La Prairie Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Harvey Nichols Manchester
✨Tip Number 1
Familiarise yourself with La Prairie's product range and brand ethos. Understanding their luxury skincare offerings will not only help you in conversations with potential clients but also demonstrate your genuine passion for the brand during interviews.
✨Tip Number 2
Network within the beauty industry, especially in Manchester. Attend local beauty events or workshops to meet professionals who might provide insights or referrals that could help you land the Account Manager position.
✨Tip Number 3
Prepare to discuss your previous retail experiences and how they relate to achieving sales targets. Be ready to share specific examples of how you've successfully built relationships with clients and driven sales in past roles.
✨Tip Number 4
Showcase your exceptional service mindset by thinking of ways to enhance customer experiences. Consider innovative ideas for skincare consultations or events that could attract new clients to the counter, and be prepared to present these during your interview.
We think you need these skills to ace Account Manager - Harvey Nichols Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in beauty therapy and retail. Emphasise any previous roles where you managed sales targets or provided exceptional customer service, as these are key for the Account Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and skincare. Mention specific experiences that demonstrate your ability to connect with clients and drive sales, aligning your skills with the responsibilities outlined in the job description.
Showcase Your Interpersonal Skills: During the application process, highlight your interpersonal skills. Provide examples of how you've built relationships with clients in the past and how you can create a personal connection with customers at La Prairie.
Research La Prairie: Familiarise yourself with La Prairie's brand values and product offerings. Understanding their luxury positioning will help you articulate why you're a great fit for the company and how you can contribute to their success in Manchester.
How to prepare for a job interview at La Prairie Switzerland
✨Show Your Passion for Beauty
Make sure to express your genuine passion for beauty and skincare during the interview. Share personal experiences or stories that highlight your love for the industry, as this will resonate well with the hiring team at La Prairie.
✨Demonstrate Your Sales Acumen
Prepare examples of how you've successfully driven sales in previous roles. Discuss specific strategies you used to meet or exceed targets, as this will showcase your strong business acumen and ability to maximise retail performance.
✨Highlight Your Customer Service Skills
Be ready to discuss your approach to providing exceptional customer service. Use examples that illustrate your ability to connect with clients and create personalised experiences, which is crucial for the Account Manager role.
✨Prepare Questions About the Role
Have thoughtful questions prepared about the position and the company. This shows your interest in the role and helps you understand how you can contribute to the team and the overall success of La Prairie.
