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For Companies At a Glance
- Tasks: Manage the La Prairie counter, drive sales, and enhance customer experiences.
- Company: Join a prestigious Swiss luxury brand renowned for anti-aging skincare innovations.
- Benefits: Enjoy competitive salary, generous holiday, product discounts, and pension contributions.
- Why this job: Connect with clients, host events, and thrive in a dynamic, luxury retail environment.
- Qualifications: Retail experience, passion for beauty, and NVQ level 3 in Beauty Therapy preferred.
- Other info: Opportunity to build relationships and grow within a high-impact team.
The predicted salary is between 36000 - 60000 £ per year.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging Therapies?
We are looking for an Account Manager to join our South Region. You will be responsible for managing our counter in Fenwick, Bentall Kingston. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account, and will have the opportunity to make new connections in London whilst working towards recruiting new customers to the brand. You will also have the chance to host on/off counter animations to enhance the customer experience.
Main responsibilities
To achieve sales by using La Prairie’s selling and training guidelines:
- Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience
- Traffic stop daily in store to recruit prospective clients to your business
- Invite every customer to sit down and have a skincare consultation: listening and identifying the customers\’ needs
- Proactively organise external events to generate sales and recruiting new clients to your counter
- Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments
Qualifications
Applicants for this position must be able to demonstrate the following skills and experience:
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
- Strong retail experience
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
- Strong business acumen to drive sales and go beyond business objectives
- Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
- Ability to build relationships throughout the store to find new opportunities
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
- NVQ level 3 in Beauty Therapy desired
In return, La Prairie offers:
- A good salary with a new competitive commission scheme
- 33 holiday days (including bank holidays) pro-rated based on working days
- Generous product allocation & discount
- Long Service Awards starting with 3 years’ service
- Gratis of new launches
- Contributory pension scheme – 5% employer contribution
- Employee referral bonuses
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Account Manager, Bentall\'s Kingston employer: La Prairie Switzerland
Contact Detail:
La Prairie Switzerland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Bentall\'s Kingston
✨Tip Number 1
Familiarise yourself with La Prairie's product range and their unique selling points. Understanding the brand's luxury positioning and anti-aging therapies will help you engage effectively with customers and demonstrate your passion for beauty and skincare.
✨Tip Number 2
Network within the beauty industry, especially in London. Attend beauty events or workshops to meet potential clients and other professionals who can provide insights into the luxury market, which will be invaluable when building relationships at the counter.
✨Tip Number 3
Practice your interpersonal skills by engaging with people in various settings. The ability to connect with discerning clients is crucial, so consider role-playing scenarios where you can refine your approach to customer consultations and relationship-building.
✨Tip Number 4
Stay updated on retail trends and customer preferences in the beauty sector. This knowledge will not only help you achieve sales targets but also allow you to proactively organise events that resonate with your target audience, enhancing the overall customer experience.
We think you need these skills to ace Account Manager, Bentall\'s Kingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your exceptional service mindset. Emphasise any previous roles where you successfully achieved sales targets or built strong customer relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and skincare, particularly in relation to luxury brands. Mention specific examples of how you've gone above and beyond to provide excellent customer service and drive sales.
Showcase Your Skills: Clearly outline your interpersonal skills and ability to connect with clients. Provide examples of how you've transformed customer interactions into lasting relationships, as this is crucial for the Account Manager role.
Research La Prairie: Familiarise yourself with La Prairie's products and their unique selling points. Understanding their cellular anti-aging therapies will help you demonstrate your knowledge and enthusiasm during the application process.
How to prepare for a job interview at La Prairie Switzerland
✨Show Your Passion for Beauty
Make sure to express your genuine passion for beauty and skincare during the interview. Share personal experiences or stories that highlight your affinity for luxury products, as this will resonate well with the brand's ethos.
✨Demonstrate Your Sales Acumen
Prepare to discuss specific examples of how you've achieved sales targets in previous roles. Highlight any strategies you used to drive sales and how you can apply those to maximise performance at the Bentall Kingston counter.
✨Engage with Interpersonal Skills
Since building relationships is key for this role, practice showcasing your interpersonal skills. Be ready to discuss how you've successfully connected with clients in the past and how you plan to create a personal relationship with customers at La Prairie.
✨Prepare for Scenario Questions
Anticipate scenario-based questions that may ask how you would handle specific situations, such as recruiting new clients or managing customer consultations. Think through your responses to demonstrate your problem-solving abilities and customer-centric approach.
