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- Tasks: Represent luxury skincare brands and deliver exceptional client experiences.
- Company: Join the prestigious La Prairie and Chantecaille teams at Harvey Nichols, Manchester.
- Benefits: 33 holiday days, generous product discounts, and a contributory pension scheme.
- Why this job: Be part of a high-impact team and connect with discerning clients in luxury retail.
- Qualifications: Strong retail experience and a passion for beauty and skincare.
- Other info: Opportunity for career growth and recognition through Long Service Awards.
The predicted salary is between 36000 - 60000 £ per year.
Are you interested in working for two luxury skincare brands - one known for its pioneering cellular anti-aging therapies, and the other recognised globally for its innovative use of botanicals and philanthropy led conservation work supporting environmental and wildlife groups worldwide? If so, the La Prairie and Chantecaille counters in Harvey Nichols, Manchester may be of interest to you.
As our Multi Brand Account Manager, you will play a key role in representing both houses, delivering exceptional client experiences, and driving outstanding performance across our Manchester counters. You will implement effective weekly business plans and work towards maximising retail performance targets. You will be accountable for the sales and performance of both accounts, with the opportunity to work with our incredible existing clients whilst recruiting new customers to the brands.
Main responsibilities- Achieve targets and business plans effectively, including creating outreach opportunities and partnering with your host store to offer the ultimate luxury experience for La Prairie and Chantecaille clients.
- Traffic stop daily in store to recruit prospective clients to your business.
- Invite every customer to sit down and have a consultation, listening and identifying the customer's needs.
- Proactively organise external events to generate sales and recruit new clients to your counters.
- Ensure the counters are represented to exemplary standards and communicate effectively with all relevant departments.
- Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients.
- Strong retail experience.
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
In return, we offer:
- 33 holiday days (including bank holidays) prorated based on working days.
- Generous product allocation & discount.
- Long Service Awards starting with 3 years' service.
- Gratis of new launches.
- Contributory pension scheme - 5% employer contribution.
- Employee referral bonuses.
Multi-Brand Account Manager - Harvey Nichols Manchester employer: LA PRAIRIE GROUP
Contact Detail:
LA PRAIRIE GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Brand Account Manager - Harvey Nichols Manchester
✨Tip Number 1
Get to know the brands inside out! La Prairie and Chantecaille are all about luxury and innovation, so dive deep into their products and values. This knowledge will help you connect with clients and show them why these brands are the best choice for their skincare needs.
✨Tip Number 2
Network like a pro! Attend beauty events, engage with potential clients on social media, and don’t shy away from reaching out to people in the industry. Building relationships is key, and who knows, your next client could be just a conversation away!
✨Tip Number 3
Practice your consultation skills! Role-play with friends or family to refine how you listen to clients and identify their needs. The better you are at understanding what they want, the more likely you are to turn that interest into a sale.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. So, get that application in and let’s make some magic happen!
We think you need these skills to ace Multi-Brand Account Manager - Harvey Nichols Manchester
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! We want to see how your passion aligns with our luxury brands, La Prairie and Chantecaille. Share any relevant experiences that highlight your enthusiasm for the industry.
Tailor Your Application: Make sure to customise your application for the Multi-Brand Account Manager role. Highlight your retail experience and how it relates to achieving targets and delivering exceptional client experiences. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Demonstrate Your Service Mindset: We’re all about providing outstanding service, so make sure to showcase your exceptional service mindset in your application. Share examples of how you’ve gone above and beyond for clients in the past, as this is key to thriving in our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at Harvey Nichols, Manchester!
How to prepare for a job interview at LA PRAIRIE GROUP
✨Know Your Brands Inside Out
Before the interview, dive deep into La Prairie and Chantecaille. Understand their product lines, brand values, and unique selling points. This knowledge will not only impress your interviewers but also show your genuine passion for luxury skincare.
✨Showcase Your Sales Savvy
Prepare to discuss specific examples of how you've achieved sales targets in the past. Think about times when you’ve created outreach opportunities or organised events that drove sales. Be ready to share these stories to demonstrate your strong business acumen.
✨Demonstrate Exceptional Client Service
Since the role focuses on delivering outstanding client experiences, be prepared to talk about your approach to customer service. Share instances where you went above and beyond for a client, and how you built lasting relationships through excellent interpersonal skills.
✨Be a Team Player
Highlight your ability to work collaboratively within a team. Discuss how you’ve contributed to a positive team environment in previous roles and how you value diverse thoughts and opinions. This will resonate well with the high-impact team dynamic they’re looking for.