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- Tasks: Represent luxury skincare brands and deliver exceptional client experiences.
- Company: Join La Prairie and Chantecaille at Harvey Nichols, Manchester.
- Benefits: 33 holiday days, generous discounts, and a contributory pension scheme.
- Why this job: Be part of a high-impact team in the luxury beauty industry.
- Qualifications: Strong retail experience and a passion for beauty and skincare.
- Other info: Opportunity to build relationships and drive sales in a dynamic environment.
The predicted salary is between 25000 - 35000 £ per year.
Are you interested in working for two luxury skincare brands - one known for its pioneering cellular anti-aging therapies, and the other recognised globally for its innovative use of botanicals and philanthropy led conservation work supporting environmental and wildlife groups worldwide? If so, the La Prairie and Chantecaille counters in Harvey Nichols, Manchester may be of interest to you.
As our Multi Brand Account Manager, you will play a key role in representing both houses, delivering exceptional client experiences, and driving outstanding performance across our Manchester counters. You will implement effective weekly business plans and work towards maximising retail performance targets. You will be accountable for the sales and performance of both accounts, with the opportunity to work with our incredible existing clients whilst recruiting new customers to the brands.
Main responsibilities- Achieve targets and business plans effectively, including creating outreach opportunities and partnering with your host store to offer the ultimate luxury experience for La Prairie and Chantecaille clients.
- Traffic stop daily in store to recruit prospective clients to your business.
- Invite every customer to sit down and have a consultation, listening and identifying the customer's needs.
- Proactively organise external events to generate sales and recruit new clients to your counters.
- Ensure the counters are represented to exemplary standards and communicate effectively with all relevant departments.
- Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients.
- Strong retail experience.
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
In return, we offer:
- 33 holiday days (including bank holidays) prorated based on working days.
- Generous product allocation & discount.
- Long Service Awards starting with 3 years' service.
- Gratis of new launches.
- Contributory pension scheme - 5% employer contribution.
- Employee referral bonuses.
Dual-Brand Account Manager - Harvey Nichols Manchester employer: LA PRAIRIE GROUP
Contact Detail:
LA PRAIRIE GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual-Brand Account Manager - Harvey Nichols Manchester
✨Tip Number 1
Get to know the brands inside out! Dive deep into La Prairie and Chantecaille's products, values, and unique selling points. This knowledge will help you connect with clients and show them why these brands are the best choice for their skincare needs.
✨Tip Number 2
Network like a pro! Attend beauty events, engage with potential clients on social media, and don’t shy away from reaching out to existing customers. Building relationships is key to driving sales and creating a loyal client base.
✨Tip Number 3
Be proactive in your approach! Organise consultations and invite customers to experience the luxury of both brands. The more personal touch you add, the more likely they are to return and recommend you to others.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make this happen together!
We think you need these skills to ace Dual-Brand Account Manager - Harvey Nichols Manchester
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! Share any personal experiences or insights that highlight your enthusiasm for luxury brands like La Prairie and Chantecaille.
Tailor Your Experience: Make sure to customise your application to reflect your retail experience. Highlight specific achievements that demonstrate your ability to drive sales and deliver exceptional client experiences, as these are key for us.
Be Personable: We want to see your personality! Use a friendly tone in your application and show how you connect with clients. Mention any past experiences where you’ve built strong relationships with customers, as this is crucial for the role.
Follow the Application Process: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at LA PRAIRIE GROUP
✨Know Your Brands Inside Out
Before the interview, dive deep into La Prairie and Chantecaille. Understand their product lines, brand values, and unique selling points. This knowledge will help you demonstrate your passion for beauty and skincare, and show that you're genuinely interested in representing these luxury brands.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've achieved sales targets in the past. Think about times when you've created outreach opportunities or organised events that drove sales. Be ready to share these stories to highlight your strong business acumen and ability to connect with clients.
✨Emphasise Exceptional Customer Service
Since the role focuses on delivering outstanding client experiences, be prepared to talk about your approach to customer service. Share instances where you've gone above and beyond for a client, and how you’ve built lasting relationships. This will showcase your exceptional service mindset.
✨Demonstrate Team Spirit
As a Multi Brand Account Manager, you'll need to work closely with your team and other departments. Highlight your experience as a team player and how you've collaborated with others to achieve common goals. This will show that you can thrive in a high-impact team environment.