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- Tasks: Lead a team to deliver exceptional client service and drive sales at Selfridges.
- Company: Join La Prairie, a Swiss luxury brand renowned for anti-aging therapies.
- Benefits: Enjoy a competitive salary, generous holiday, product discounts, and a pension scheme.
- Why this job: Be part of a dynamic team, enhance customer experiences, and grow your career in luxury retail.
- Qualifications: Experience in luxury retail, strong leadership skills, and a passion for skincare are essential.
- Other info: Opportunity to host events and work with an incredible client base.
The predicted salary is between 36000 - 60000 £ per year.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging Therapies? We are looking for a Counter Manager to join our North Region. Managing a team of 3 Beauty Consultants/ Therapists you will be responsible for managing our counter at Selfridges, Birmingham. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will have the opportunity to work with our incredible existing clients whilst working towards recruiting new customers to the brand. You have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter events.
Key Responsibilities:
- Lead and inspire your team to deliver exceptional client service
- Drive sales and achieve retail performance targets
- Develop and execute weekly business plans
- Cultivate strong client relationships and build brand loyalty
- Recruit and engage new customers to grow the client base
What we\’re looking for:
- Proven experience in luxury retail or beauty
- Strong leadership and communication skills
- Passion for skincare and luxury service
- Results-oriented mindset with a customer-first approach
- NVQ level 3 in Beauty Therapy (desired)
In return, La Prairie offers.
- A good salary with a new competitive commission scheme
- 33 holiday days (including bank holidays) pro-rated based on working days
- Generous product allocation & discount
- Long Service Awards starting with 3 years\’ service
- Gratis of new launches
- Contributory pension scheme – 5% employer contribution
- Employee referral bonuses
Reports to:
North Regional Sales Manager
We look forward to receiving your application. #J-18808-Ljbffr
Counter Manager, Selfridges, Birmingham employer: LA PRAIRIE GROUP
Contact Detail:
LA PRAIRIE GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager, Selfridges, Birmingham
✨Tip Number 1
Familiarise yourself with the luxury skincare market, especially the brand's unique selling points. Understanding their pioneering cellular anti-aging therapies will help you stand out during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you inspired your team to achieve sales targets or improve customer service.
✨Tip Number 3
Network within the beauty industry, particularly with professionals who have experience in luxury retail. Attend events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 4
Prepare to discuss your strategies for building client relationships and loyalty. Think about how you would engage new customers and retain existing ones, as this is crucial for the role at Selfridges.
We think you need these skills to ace Counter Manager, Selfridges, Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury retail or beauty. Emphasise any leadership roles you've held and showcase your communication skills, as these are key for the Counter Manager position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for skincare and luxury service. Mention specific examples of how you've driven sales and built client relationships in previous roles to demonstrate your results-oriented mindset.
Highlight Relevant Qualifications: If you have an NVQ level 3 in Beauty Therapy, make sure to mention it prominently in your application. This qualification is desired for the role and can set you apart from other candidates.
Showcase Your Team Management Skills: In your application, provide examples of how you've led and inspired a team in the past. Discuss your approach to developing business plans and achieving performance targets, as this will be crucial for the role at Selfridges.
How to prepare for a job interview at LA PRAIRIE GROUP
✨Showcase Your Leadership Skills
As a Counter Manager, you'll be leading a team of Beauty Consultants. Be prepared to discuss your previous leadership experiences and how you've inspired teams to achieve their goals. Use specific examples to illustrate your ability to motivate and guide others.
✨Demonstrate Your Passion for Skincare
This role requires a genuine passion for skincare and luxury service. Make sure to express your enthusiasm for the brand and its products during the interview. Share any personal experiences or knowledge about skincare that can highlight your commitment to the industry.
✨Prepare Business Plans
Since you'll be responsible for implementing effective weekly business plans, come prepared with ideas on how you would approach this task. Think about strategies to drive sales and enhance customer experience, and be ready to discuss them in detail.
✨Build Client Relationships
Cultivating strong client relationships is key in this role. Be ready to talk about your experience in building brand loyalty and engaging new customers. Share techniques you've used in the past to connect with clients and how you plan to apply them at Selfridges.