At a Glance
- Tasks: Deliver exceptional skincare services and build lasting relationships with clients at Harrods.
- Company: Join La Prairie, a luxury Swiss brand renowned for anti-aging therapies.
- Benefits: Enjoy a competitive salary, generous holidays, product discounts, and growth opportunities.
- Why this job: Be a Maison Ambassador and make a real impact in the luxury beauty industry.
- Qualifications: Passion for beauty, strong retail experience, and excellent interpersonal skills.
- Other info: Dynamic team environment with annual performance reviews to guide your career.
The predicted salary is between 36000 - 60000 £ per year.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? The La Prairie Counter at Harrods, London might be of interest to you. As a full-time La Prairie Advisor working 5 days a week, you will be our Maison Ambassador, ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning clients, creating carefully curated experiences and perfect etiquette.
Main Accountabilities:
- Make smart business decisions based on brand and business ambition.
- Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
- Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
- Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards at the point of sale.
- Create a deep connection with the client to understand their needs, build trust and long-lasting relationships.
- Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times.
- Maintain the relationship through engaging the Client through La Prairie Clienteling tools and systems.
- Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client.
- Ensure exceptional service through encouraging the application of products either on counter or within the cabin.
Qualifications:
- Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients.
- Strong retail experience.
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning clients, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client-centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
Benefits:
- A competitive salary and discretionary commission scheme.
- 33 holiday days (including bank holidays).
- Generous product allocation & discount.
- Long Service Awards starting with 3 years service.
- A free product to try every time there is a new launch.
- Contributory pension scheme - 5% employer contribution.
- Employee referral bonuses.
- A range of opportunities to develop and grow personally and professionally.
- Annual performance reviews so you know your La Prairie career is going in the right direction.
Reports to: Regional Sales Manager. We look forward to receiving your application.
Beauty Consultant - Harrods employer: LA PRAIRIE GROUP
Contact Detail:
LA PRAIRIE GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Consultant - Harrods
✨Tip Number 1
Network like a pro! Connect with people in the beauty industry, especially those who work at Harrods or with La Prairie. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Show off your passion for beauty! When you get the chance to chat with someone from La Prairie, share your love for skincare and luxury products. Talk about your favourite brands and why you admire them. This will help you stand out as a genuine candidate.
✨Tip Number 3
Practice your pitch! Prepare a short introduction about yourself that highlights your retail experience and exceptional service mindset. Make it engaging and personal, so you can easily connect with potential employers when you meet them.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to spot your enthusiasm for the role. Plus, you’ll be one step closer to becoming our next Maison Ambassador!
We think you need these skills to ace Beauty Consultant - Harrods
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! Share any relevant experiences or knowledge you have about luxury brands, especially in the context of skincare. We want to see that you're genuinely excited about the role!
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Beauty Consultant position at La Prairie. Highlight your retail experience and how it aligns with our goals of building meaningful client relationships. We appreciate a personal touch!
Demonstrate Your Service Mindset: We’re all about exceptional service, so make sure to emphasise your commitment to providing outstanding customer experiences. Share examples of how you've gone above and beyond for clients in the past. This will show us that you have the right mindset for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at La Prairie!
How to prepare for a job interview at LA PRAIRIE GROUP
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in La Prairie’s product range and their unique selling points. Understand the science behind their cellular anti-aging therapies and be ready to discuss how these products can benefit clients. This knowledge will show your passion for beauty and skincare, which is crucial for a role as a Beauty Consultant.
✨Showcase Your Service Mindset
During the interview, emphasise your commitment to exceptional customer service. Share specific examples of how you've gone above and beyond for clients in previous roles. This will demonstrate that you have the right mindset to build meaningful relationships with discerning clients at Harrods.
✨Demonstrate Your Sales Acumen
Be prepared to discuss your experience with achieving sales targets and how you’ve successfully retained and recruited clients in the past. Highlight any strategies you’ve used to connect with high net worth individuals, as this is key for the role. Showing that you understand the business side of retail will set you apart.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Ask insightful questions about the team dynamics, client engagement strategies, and how success is measured at La Prairie. This not only shows your interest in the role but also your eagerness to be a part of a high-impact team.