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- Tasks: Deliver exceptional skincare services and build lasting relationships with clients at La Prairie.
- Company: Join a prestigious Swiss luxury brand known for innovative anti-aging therapies.
- Benefits: Competitive salary, commission scheme, generous holiday, and product discounts.
- Other info: Enjoy a dynamic team environment with opportunities for growth and recognition.
- Why this job: Be a Maison Ambassador and make a real impact in the luxury beauty industry.
- Qualifications: Passion for beauty, strong service mindset, and retail experience preferred.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? The La Prairie Counter at Selfridges, Birmingham might be of interest to you. As part-time La Prairie Beauty Consultant working 2 days a week, you will be our Maison Ambassador, ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning clients, creating carefully curated experiences and perfect etiquette.
Main Accountabilities:
- Make smart business decisions based on brand and business ambition.
- Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
- Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
- Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards at the point of sale.
- Create a deep connection with the client to understand their needs, build trust and long-lasting relationships.
- Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times.
- Engage clients and maintain relationships using La Prairie's clienteling tools and systems.
- Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client.
- Ensure exceptional service through encouraging the application of products either on counter or within the cabin.
Qualifications:
- Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients.
- Strong retail experience.
- NVQ level 3 in Beauty Therapy (desired but not essential).
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning clients, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client-centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
In return, La Prairie offers:
- A good salary with a new competitive commission scheme.
- 33 holiday days (including bank holidays) pro-rated based on working days.
- Generous product allocation & discount.
- Long Service Awards starting with 3 years' service.
- Gratis of new launches.
- Contributory pension scheme - 5% employer contribution.
- Employee referral bonuses.
Beauty Consultant - Birmingham Selfridges employer: LA PRAIRIE GROUP
Contact Detail:
LA PRAIRIE GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Consultant - Birmingham Selfridges
✨Tip Number 1
Get to know the brand inside out! La Prairie is all about luxury and skincare, so dive deep into their products and heritage. This knowledge will help you connect with clients and show them you’re the expert they need.
✨Tip Number 2
Practice your people skills! Building meaningful relationships is key in this role. Think about how you can engage clients and make them feel special – a little charm goes a long way!
✨Tip Number 3
Don’t just wait for clients to come to you; be proactive! Use clienteling tools to reach out and maintain those connections. Show them you care about their skincare journey, and they’ll keep coming back.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your passion for beauty and your commitment to providing exceptional service – that’s what we’re all about at StudySmarter!
We think you need these skills to ace Beauty Consultant - Birmingham Selfridges
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! Share any personal experiences or insights that highlight your enthusiasm for luxury products and exceptional service.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Beauty Consultant role. We want to see how you can contribute to our team at La Prairie!
Highlight Your Interpersonal Skills: Since building relationships is key in this role, emphasise your ability to connect with clients. Share examples of how you've successfully engaged with customers in the past to create memorable experiences.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Selfridges, Birmingham!
How to prepare for a job interview at LA PRAIRIE GROUP
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in La Prairie's product range and their unique selling points. Understand the science behind their cellular anti-aging therapies and be ready to discuss how these products can benefit clients. This knowledge will show your passion for beauty and skincare, which is crucial for a role as a Beauty Consultant.
✨Showcase Your Service Mindset
During the interview, highlight your commitment to exceptional customer service. Share specific examples of how you've gone above and beyond for clients in previous roles. This will demonstrate that you have the right mindset to create meaningful relationships with discerning clients, which is key for this position.
✨Demonstrate Your Sales Acumen
Be prepared to discuss your experience with achieving sales targets and how you’ve successfully retained clients in the past. Think of examples where you’ve used your business acumen to drive sales, especially with high net worth individuals. This will show that you understand the importance of meeting business objectives while providing a luxury service.
✨Engage and Connect
Practice your interpersonal skills before the interview. You’ll need to connect with clients on a personal level, so think about how you can build rapport quickly. During the interview, engage with your interviewer as if they were a client, showcasing your ability to create a warm and inviting atmosphere that reflects La Prairie’s brand values.