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- Tasks: Manage the La Prairie counter, achieve sales targets, and enhance customer experiences.
- Company: Join La Prairie, a Swiss luxury brand renowned for its innovative anti-aging therapies.
- Benefits: Enjoy a competitive salary, generous holiday, product discounts, and a contributory pension scheme.
- Why this job: Be part of a high-impact team, connect with clients, and elevate your career in luxury beauty.
- Qualifications: Strong retail experience and a passion for beauty; NVQ level 3 in Beauty Therapy preferred.
- Other info: Opportunity to host events and recruit new customers while building lasting relationships.
The predicted salary is between 36000 - 60000 £ per year.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti‑aging Therapies?
We are looking for an Account Manager to join our South Region. You will be responsible for managing our counter in Fenwick, Bentall Kingston. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account, and will have the opportunity to make new connections in London whilst working towards recruiting new customers to the brand. You will also have the chance to host on/off counter animations to enhance the customer experience.
Main responsibilities
To achieve sales by using La Prairie\’s selling and training guidelines:
- Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience
- Traffic stop daily in store to recruit prospective clients to your business
- Invite every customer to sit down and have a skincare consultation: listening and identifying the customers\’ needs
- Proactively organise external events to generate sales and recruiting new clients to your counter
- Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments
Qualifications
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
- Strong retail experience
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
- Strong business acumen to drive sales and go beyond business objectives
- Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
- Ability to build relationships throughout the store to find new opportunities
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
- NVQ level 3 in Beauty Therapy desired
In return, La Prairie offers:
- A good salary with a new competitive commission scheme
- 33 holiday days (including bank holidays) pro-rated based on working days
- Generous product allocation & discount
- Long Service Awards starting with 3 years\’ service
- Gratis of new launches
- Contributory pension scheme – 5% employer contribution
- Employee referral bonuses
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Account Manager, Bentall\'s Kingston employer: LA PRAIRIE GROUP
Contact Detail:
LA PRAIRIE GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Bentall\'s Kingston
✨Tip Number 1
Familiarise yourself with La Prairie's product range and their unique selling points. Understanding the brand's cellular anti-aging therapies will not only help you in conversations with potential clients but also demonstrate your genuine passion for beauty and skincare.
✨Tip Number 2
Network with professionals in the beauty industry, especially those who have experience in luxury retail. Attend beauty events or workshops in London to make connections that could lead to referrals or insights about the role.
✨Tip Number 3
Prepare to showcase your exceptional service mindset during interviews. Think of specific examples where you've gone above and beyond for customers, as this will highlight your ability to provide outstanding service and build personal relationships.
✨Tip Number 4
Research the Fenwick store in Bentall Kingston and understand its customer demographic. Tailoring your approach to fit the clientele will show your commitment to maximising retail performance and achieving sales targets.
We think you need these skills to ace Account Manager, Bentall\'s Kingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your exceptional service mindset. Emphasise any previous roles where you successfully achieved sales targets or built strong customer relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and skincare, particularly luxury brands. Mention specific examples of how you've gone above and beyond to provide excellent customer service and drive sales in past positions.
Showcase Your Skills: Clearly outline your interpersonal skills and ability to connect with clients in both your CV and cover letter. Use examples that demonstrate how you've transformed client interactions into lasting relationships.
Research La Prairie: Familiarise yourself with La Prairie's products and values. Understanding their brand ethos will help you align your application with what they are looking for in an Account Manager, making your application stand out.
How to prepare for a job interview at LA PRAIRIE GROUP
✨Show Your Passion for Beauty
Make sure to express your genuine enthusiasm for beauty and skincare during the interview. Share personal experiences or stories that highlight your passion, as this will resonate well with the brand's luxury image.
✨Demonstrate Your Sales Acumen
Prepare to discuss specific examples of how you've successfully driven sales in previous roles. Highlight any strategies you implemented that led to exceeding targets, as this will showcase your strong business acumen.
✨Engage with Interpersonal Skills
Practice your interpersonal skills by engaging in mock conversations. Be ready to demonstrate how you can connect with clients and transform those connections into lasting relationships, which is crucial for this role.
✨Research the Brand Thoroughly
Familiarise yourself with La Prairie's products, values, and market position. Being knowledgeable about the brand will not only impress the interviewers but also allow you to align your answers with their expectations.
