At a Glance
- Tasks: Lead a team to deliver exceptional client service and drive sales at Selfridges.
- Company: Join a prestigious Swiss luxury brand known for innovative skincare.
- Benefits: Competitive salary, commission scheme, generous holiday, and product discounts.
- Other info: Exciting opportunities for career growth and recognition through Long Service Awards.
- Why this job: Be part of a luxury brand and make a real impact on customer experiences.
- Qualifications: Experience in luxury retail, strong leadership skills, and a passion for beauty.
The predicted salary is between 30000 - 40000 £ per year.
Location: Birmingham, ENG, GB, B5 4BP
Contract Type: Permanent - full-time
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti‑aging therapies? We are looking for a Counter Manager to join our North Region. Managing a team of 3 Beauty Consultants / Therapists you will be responsible for managing our counter at Selfridges, Birmingham. You will implement effective weekly business plans and work towards maximising the retail performance targets. You will have the opportunity to work with our incredible existing clients whilst recruiting new customers to the brand. You have the chance to utilise our beauty room to enhance the customer experience but also host on‑/off‑counter events.
Key Responsibilities
- Lead and inspire your team to deliver exceptional client service
- Drive sales and achieve retail performance targets
- Develop and execute weekly business plans
- Cultivate strong client relationships and build brand loyalty
- Recruit and engage new customers to grow the client base
What we’re looking for:
- Proven experience in luxury retail or beauty
- Strong leadership and communication skills
- Passion for skincare and luxury service
- Results‑oriented mindset with a customer‑first approach
- NVQ level 3 in Beauty Therapy (desired)
In return, La Prairie offers
- A good salary with a new competitive commission scheme
- 33 holiday days (including bank holidays) pro‑rated based on working days
- Generous product allocation & discount
- Long Service Awards starting with 3 years’ service
- Gratis of new launches
We look forward to receiving your application.
Luxury Beauty Counter Manager – Lead & Drive Sales in Birmingham employer: La Prairie Group AG
La Prairie is an exceptional employer that values its employees by offering a competitive salary and a generous commission scheme, alongside 33 holiday days and a unique product allocation. The work culture at our Selfridges counter in Birmingham fosters teamwork and personal growth, allowing you to lead a passionate team while engaging with clients in a luxurious environment. With opportunities for professional development and the chance to host exclusive events, La Prairie is committed to creating a rewarding and meaningful career for those who share our passion for beauty and skincare.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Beauty Counter Manager – Lead & Drive Sales in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty industry, especially those who might know about opportunities at luxury brands. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your passion! When you get the chance to meet potential employers or attend events, make sure to express your love for skincare and luxury service. Your enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common questions related to sales and team management. Think of examples from your past experiences that highlight your leadership skills and results-oriented mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Luxury Beauty Counter Manager – Lead & Drive Sales in Birmingham
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for luxury beauty shine through! Share your experiences and how they’ve shaped your passion for skincare and customer service. We want to see that you’re not just looking for a job, but that you genuinely care about the industry.
Highlight Your Leadership Skills:As a Counter Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've inspired others or driven results. We’re looking for someone who can motivate a team and create a positive environment!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for. This shows us you’re serious about joining our team at Selfridges.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and values before applying!
How to prepare for a job interview at La Prairie Group AG
✨Know Your Brand Inside Out
Before the interview, make sure you research the luxury brand thoroughly. Understand their products, values, and what sets them apart in the beauty industry. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Highlight your ability to inspire and motivate others, as well as any specific strategies you've used to drive sales and improve performance.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you've had to deal with difficult customers or how you've turned a negative experience into a positive one. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Passion for Beauty
Let your enthusiasm for skincare and luxury service shine through during the interview. Share personal experiences that reflect your passion, whether it's a favourite product or a memorable client interaction. This will show that you're not just looking for a job, but that you genuinely care about the industry.
