At a Glance
- Tasks: Serve as a Beauty Consultant, providing personalised luxury skincare services and building client relationships.
- Company: Join La Prairie, a Swiss luxury skincare brand known for innovative anti-aging therapies.
- Benefits: Enjoy a competitive salary, generous holiday, product discounts, and a contributory pension scheme.
- Why this job: Be part of a creative team that values excellence and offers opportunities for personal growth.
- Qualifications: NVQ Level 3 in Beauty Therapy and strong retail experience required.
- Other info: Work full-time at Selfridges, Manchester, with a focus on high-end clientele.
The predicted salary is between 28800 - 43200 Β£ per year.
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LA PRAIRIE –
The luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty.
A place where heritage and creativity are infused with the values of care, passion, entrepreneurship, and excellence.
A place where dedicated and diverse professionals each contribute to an inspiring and unique environment.
A place for careers to grow and flourish, and where our sustainable foundation nourishes talents and futures.
LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.
Beauty Consultant, Manchester Selfridges Exchange
Location:
Manchester, GB, M3 1BD
Contract Type: Permanent – full-time
Description:
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies?
Then the La Prairie Counter at Selfridges, Manchester Exchange might be of interest to you. As a full-time La Prairie Beauty Consultant working 5 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalized skincare luxury service, building meaningful and long-lasting relationships with our discerning clients, creating carefully curated experiences, and maintaining perfect etiquette.
Main Accountabilities
- Make smart business decisions based on brand and business ambition.
- Achieve sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
- Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
- Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards at the point of sale.
- Create a deep connection with the client to understand their needs, build trust, and foster long-lasting relationships.
- Proactively introduce and recommend relevant products, ensuring personalized 1:1 luxury and professional service at all times.
- Engage clients and maintain relationships using La Prairieβs clienteling tools and systems.
- Be knowledgeable about all products, ensuring the heritage, skin science, and benefits are always conveyed in a relevant way to the client.
- Ensure exceptional service through encouraging the application of products either on the counter or within the cabin.
Qualifications:
- NVQ Level 3 in Beauty Therapy.
- Exceptional service mindset β you take pleasure and satisfaction in providing outstanding service to your clients.
- Strong retail experience.
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and exceed business objectives.
- Ability to connect and engage with discerning clients, transforming that connection into a personal relationship through excellent interpersonal skills, providing inspirational, authentic, and client-centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high-impact team, driven by diverse thoughts and opinions.
In return, La Prairie offers:
- A competitive salary with a new commission scheme.
- 33 holiday days (including bank holidays), pro-rated based on working days.
- Generous product allocation & discount.
- Long Service Awards starting after 3 years of service.
- Gratis of new launches.
- Contributory pension scheme β 5% employer contribution.
- Employee referral bonuses.
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Beauty Consultant, Manchester Selfridges Exchange employer: La Prairie Group AG
Contact Detail:
La Prairie Group AG Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Beauty Consultant, Manchester Selfridges Exchange
β¨Tip Number 1
Familiarise yourself with La Prairie's product range and their unique selling points. Understanding the heritage and science behind their skincare products will help you engage clients more effectively and demonstrate your passion for beauty.
β¨Tip Number 2
Network with professionals in the beauty industry, especially those who have experience in luxury retail. Building relationships with Personal Shoppers and concierges at Selfridges can provide valuable insights and potential referrals.
β¨Tip Number 3
Practice your interpersonal skills by engaging with customers in various settings. The ability to connect with discerning clients is crucial, so consider role-playing scenarios where you can showcase your service mindset and build trust.
β¨Tip Number 4
Stay updated on the latest trends in luxury skincare and beauty. Being knowledgeable about current market trends will not only enhance your conversations with clients but also demonstrate your commitment to excellence in the field.
We think you need these skills to ace Beauty Consultant, Manchester Selfridges Exchange
Some tips for your application π«‘
Understand the Brand: Familiarise yourself with La Prairie's values, heritage, and product offerings. This knowledge will help you tailor your application to reflect your passion for luxury skincare and how you can contribute to their brand ethos.
Highlight Relevant Experience: Emphasise your retail experience and any qualifications in beauty therapy, particularly NVQ Level 3. Provide specific examples of how you've delivered exceptional customer service and built relationships with clients in previous roles.
Showcase Your Passion: Express your genuine interest in beauty and skincare. Share personal anecdotes or experiences that demonstrate your enthusiasm for the industry and how it aligns with La Prairie's commitment to excellence.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description. Use keywords from the listing, such as 'client-centric service' and 'business acumen', to show that you understand the role and are a perfect fit for the team.
How to prepare for a job interview at La Prairie Group AG
β¨Show Your Passion for Beauty
Make sure to express your genuine enthusiasm for beauty and skincare during the interview. Share personal experiences or stories that highlight your passion, as this will resonate well with the brand's values and mission.
β¨Demonstrate Exceptional Service Mindset
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight specific instances where you went above and beyond to meet a client's needs, as this aligns perfectly with the expectations for a Beauty Consultant.
β¨Know the Brand Inside Out
Research La Prairie thoroughly before your interview. Familiarise yourself with their product range, heritage, and unique selling points. Being knowledgeable will not only impress the interviewers but also show your commitment to the role.
β¨Build Rapport with Interviewers
Practice your interpersonal skills by engaging with the interviewers as if they were clients. Use active listening, maintain eye contact, and ask thoughtful questions to create a connection, demonstrating your ability to build relationships.