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- Tasks: Deliver exceptional skincare services and build lasting relationships with clients at Harrods.
- Company: Join La Prairie, a luxury skincare brand known for innovation and excellence.
- Benefits: Competitive salary, generous holiday, product discounts, and career development opportunities.
- Why this job: Be part of a pioneering brand and make a beautiful impact in the luxury beauty industry.
- Qualifications: Passion for beauty, strong retail experience, and excellent interpersonal skills.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
LA PRAIRIE - The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty. A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence. A place where dedicated and diverse professionals each contribute to an inspiring and unique environment. A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures. LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Harrods, London might be of interest to you. As full time La Prairie Advisor working 5 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.
Main Accountabilities- Make smart business decisions based on brand and business ambition.
- Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
- Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
- Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards at the point of sale.
- Create a deep connection with the client to understand their needs, build trust and long-lasting relationships.
- Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times.
- Maintain the relationship through engaging the Client through La Prairie Clienteling tools and systems.
- Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client.
- Ensure exceptional service through encouraging the application of products either on counter or within the cabin.
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
- Strong retail experience.
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
In return, La Prairie offers:
- A competitive salary and discretionary commission scheme.
- 33 holiday days (including bank holidays).
- Generous product allocation & discount.
- Long Service Awards starting with 3 years service.
- A free product to try every time there is a new launch.
- Contributory pension scheme – 5% employer contribution.
- Employee referral bonuses.
- A range of opportunities to develop and grow personally and professionally.
- Annual performance reviews so you know your La Prairie career is going in the right direction.
We look forward to receiving your application.
Beauty Consultant - Harrods employer: La Prairie Group AG
Contact Detail:
La Prairie Group AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Consultant - Harrods
✨Tip Number 1
Get to know the brand inside out! La Prairie is all about luxury and innovation, so dive deep into their products and values. This knowledge will help you connect with clients and show them you're genuinely passionate about what you’re selling.
✨Tip Number 2
Network like a pro! Build relationships not just with clients but also with your colleagues and other store staff. Personal Shoppers and concierges can be your best allies in bringing in high net worth clients, so don’t hesitate to reach out and collaborate.
✨Tip Number 3
Practice your pitch! When you’re on the floor, make sure you can confidently recommend products and explain their benefits. Role-playing with friends or family can help you refine your approach and ensure you’re ready to impress clients.
✨Tip Number 4
Don’t forget to follow up! After meeting a client, send them a quick message or email to thank them for their visit and remind them of any products they showed interest in. This personal touch can turn a one-time visitor into a loyal customer.
We think you need these skills to ace Beauty Consultant - Harrods
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! Share any personal experiences or insights that highlight your enthusiasm for luxury products and how they can create a beautiful impact.
Tailor Your Application: Make sure to customise your application to reflect the values of La Prairie. Mention how your skills and experiences align with their commitment to exceptional service and building meaningful client relationships.
Highlight Your Retail Experience: Don’t forget to showcase your retail experience! Talk about your previous roles and how you’ve successfully driven sales and built connections with clients, especially in high-end environments.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to see your application and get to know you better.
How to prepare for a job interview at La Prairie Group AG
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in La Prairie’s product range and their unique selling points. Understand the heritage and science behind the brand, as this will help you convey your passion for beauty and skincare during the conversation.
✨Showcase Your Service Mindset
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you went above and beyond to create memorable experiences for clients, especially in a luxury retail environment. This will demonstrate your alignment with the brand's values.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Use active listening skills and engage with them by asking insightful questions about the company culture and their expectations for the role. This shows that you’re genuinely interested in becoming part of their team.
✨Demonstrate Your Sales Acumen
Be ready to discuss your approach to achieving sales targets and how you’ve successfully built relationships with high-value clients in the past. Share specific strategies you’ve used to retain and recruit clients, as this is crucial for the Beauty Consultant role at Harrods.