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- Tasks: Lead a team at Selfridges, driving sales and enhancing customer experiences.
- Company: Join La Prairie, a luxury skincare brand known for innovation and excellence.
- Benefits: Enjoy competitive salary, generous holidays, product discounts, and professional development opportunities.
- Why this job: Be part of a creative culture that values passion and sustainability while making a beautiful impact.
- Qualifications: Must have NVQ level 3 in Beauty Therapy and experience in high-quality skincare treatments.
- Other info: Opportunity to host events and work with a dynamic team in a prestigious retail environment.
The predicted salary is between 28800 - 43200 £ per year.
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LA PRAIRIE –
The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty.
A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence.
A place where dedicated and diverse professionals each contribute to an inspiring and unique environment.
A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures.
LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.
Account Manager, Selfridges, Birmingham
Location:
Birmingham, ENG, GB, B5 4BP
Contract Type: Permanent – full-time
Description:
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging Therapies? We are looking for an Account Manager to join our North Region. Managing a team of 3 Beauty Consultants/ Therapists you will be responsible for managing our counter at Selfridges, Birmingham. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will have the opportunity to work with our incredible existing clients whilst working towards recruiting new customers to the brand. You have the chance to utilise our beauty roomto enhance the customer experience but also host on/off counter events.
Main responsibilities
To achieve sales by using La Prairie’s selling and Training guidelines.
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Setweekly and monthly targets for the team and counter
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Traffic stop with ‘new’ launches or marketing focused promotions
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Listen and identify customer needs
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Invite every customer to sit down and have a skincare consultation
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Proactively organise external events to generate business
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Ensure the counter is fully stocked and that all products are displayed and stored in line with visual merchandising guidelines
Applicants for this position must be able to demonstrate the following skills and experience:
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NVQ level 3 in Beauty Therapy
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Experience of providing high quality skincare treatments to clients
In return, La Prairie offers.
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A competitive salary and discretionary commission scheme
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33 holiday days (including bank holidays)
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Generous product allocation & discount
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Long Service Awards starting with 3 years’ service
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A free product to try every time there is a new launch
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Contributory pension scheme – 5% employer contribution
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Employee referral bonuses
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A range of opportunities to develop and grow personally and professionally
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Access to Retail Trust including virtual GP Services and HAPI app for discounts
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Annual performance reviews so you know your La Prairie career is going in the right direction
Reports to:
North Regional Sales Manager
We look forward to receiving your application.
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Account Manager, Selfridges, Birmingham employer: La Prairie Group AG
Contact Detail:
La Prairie Group AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Selfridges, Birmingham
✨Tip Number 1
Familiarise yourself with La Prairie's product range and their unique selling points. Understanding the brand's ethos and the specific benefits of their skincare products will help you engage effectively with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Network within the beauty industry, especially with professionals who have experience in luxury skincare. Attend beauty events or workshops to connect with others and gain insights that could be beneficial in your role as an Account Manager.
✨Tip Number 3
Prepare to discuss your previous experience in managing teams and achieving sales targets. Be ready to share specific examples of how you've motivated a team or implemented successful business strategies in past roles.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you successfully identified and met customer needs. Highlighting your ability to create memorable customer experiences will set you apart as a candidate who aligns with La Prairie's commitment to excellence.
We think you need these skills to ace Account Manager, Selfridges, Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in beauty therapy and account management. Emphasise any previous roles where you managed a team or achieved sales targets, as this will resonate with La Prairie's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury skincare and your understanding of La Prairie's brand values. Mention specific experiences that demonstrate your ability to meet sales targets and manage a team effectively.
Highlight Relevant Qualifications: Clearly state your NVQ level 3 in Beauty Therapy and any other relevant qualifications. This is crucial as it directly aligns with the job requirements and shows you have the necessary skills.
Showcase Customer Engagement Skills: In your application, provide examples of how you've successfully engaged with customers in the past. Discuss any initiatives you've taken to enhance customer experience, as this is key for the Account Manager role.
How to prepare for a job interview at La Prairie Group AG
✨Know the Brand Inside Out
Before your interview, make sure you research La Prairie thoroughly. Understand their product lines, values, and what sets them apart in the luxury skincare market. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As an Account Manager, you'll be leading a team of Beauty Consultants. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any strategies you've implemented to achieve sales targets. Highlighting these skills will show that you're ready for the role.
✨Prepare for Customer Interaction Scenarios
Since the role involves direct customer engagement, think about how you would handle various customer scenarios. Prepare examples of how you've successfully managed customer needs or resolved issues in the past. This will showcase your ability to enhance the customer experience.
✨Discuss Your Event Planning Experience
The job requires organising external events to generate business. Be ready to talk about any relevant experience you have in planning and executing events. Share specific examples of successful events you've organised and the impact they had on sales or customer engagement.