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- Tasks: Analyse customer data to identify trends and support efficient supply chain operations.
- Company: Join a dynamic team at LPR UK, focused on customer service and data analysis.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for growth.
- Other info: Full-time role with the option to work from home two days a week.
- Why this job: Make a real impact by driving efficiencies and enhancing customer experiences.
- Qualifications: Ideal for those with an admin background or seeking data experience in logistics.
The predicted salary is between 30000 - 42000 £ per year.
Working within the Business Contracts team, the Customer Data Analyst will be responsible for performing day-to-day tasks related to data reporting, statistics and communication. The role will involve analysing customer data to identify trends, patterns, and insights that can drive efficiencies in the supply chain. The Customer Data Analyst will work jointly with cross-functional teams and will be responsible for processing data in collaboration with clients in order to update customer and drop point stock. This is a full-time role located in Studley with the option to work 2 days from home. This role would ideally suit someone from an administration background or someone looking to gain experience within the data/technical function in a logistics/customer service environment.
Key Responsibilities
- Deliver excellent customer service to all customers of LPR UK
- Provide support to customers to identify solutions (generate reports / retrieve information from ERP / CRM systems)
- Work closely with all interfaces between customers and internal stakeholders
- Receive customer queries, perceive information and support customers through email & phone
- Maintain data in CRM system
- Manage own workload and meet team objectives
- Run ERP reports and analyse results
Customer Data Assistant in Birmingham employer: La Palette Rouge Iberica SA
Contact Detail:
La Palette Rouge Iberica SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Data Assistant in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to data analysis and customer service. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with data reporting and customer service. This can really set you apart during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Data Assistant in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in data reporting and customer service. We want to see how your skills align with the role of Customer Data Assistant, so don’t be shy about showcasing your admin background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your previous experiences can help us drive efficiencies in the supply chain. Keep it friendly and professional!
Showcase Your Communication Skills: Since this role involves a lot of communication with customers and internal teams, make sure to highlight your ability to convey information clearly. Whether it’s through your CV or cover letter, let us know how you handle customer queries effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at StudySmarter!
How to prepare for a job interview at La Palette Rouge Iberica SA
✨Know Your Data
Make sure you brush up on your data analysis skills before the interview. Familiarise yourself with common data reporting tools and techniques, as well as any specific software mentioned in the job description. Being able to discuss how you've used data to identify trends or solve problems in the past will impress the interviewers.
✨Showcase Your Communication Skills
Since the role involves a lot of communication with customers and internal teams, be prepared to demonstrate your communication skills. Think of examples where you've successfully resolved customer queries or collaborated with others. Practising clear and concise explanations of your past experiences can help you shine.
✨Understand the Supply Chain
Having a basic understanding of supply chain processes can set you apart from other candidates. Research how data impacts supply chain efficiency and be ready to discuss how your insights could contribute to improvements. This shows that you're not just a data analyst but someone who understands the bigger picture.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the team, company culture, and expectations for the role. This not only shows your interest in the position but also helps you determine if it's the right fit for you. Ask about the tools they use for data analysis or how success is measured in the role.