Excited to be part of a new opening in London? La Nouvelle Garde is bringing its vibrant take on a modern French brasserie to Chelsea with Brasserie Olivia. We’re looking for high‑energy talent to join the family.
If you love a fast‑paced “people‑led” rush and want to be part of a legendary grand opening, join us on the floor, in the kitchen, pastry, at the bar!
The Role
As a Floor Manager – you are the guardian of how we serve. You own service quality on the floor, lead training, coach performance and ensure every guest receives confident, generous and consistent hospitality.
What We’re Offering
- From £32,000 annual salary
- 28 days holiday
Why It’s Awesome to Join La Nouvelle Garde
- GP Service & EAP discount : because taking care of our teams matters as much as taking care of our guests: access to a virtual GP and confidential counselling, so you’re supported on and off shift.
- Everything is homemade — and when we say everything, we mean everything. We receive whole cuts of meat and entire fish, and everything is prepared in‑house, the Nouvelle Garde way.
- 100% of your staff meal covered during working hours
- 50% discount in all our brasseries to treat yourself
Key Responsibilities
- Own the front door experience and manage reservations, seating plans and table turns.
- Manage the day‑to‑day handling of reservations, including emails and phone requests.
- Build relationships with regulars and VIP guests.
- Manage special requests and personalised experiences from first contact to follow‑up.
- Monitor key performance indicators (margins, bar cost, Google rating, etc.)
- Build and maintain our guest database.
- Coordinate with the floor and kitchen teams to ensure smooth execution of events.
- Recruit, onboard, train and manage the host team.
Experience & Qualities
- Strong sense of hospitality and guest service
- Leadership and team management skills
- Excellent presentation
- Availability and responsiveness
Nouvelle Garde is an equal opportunities employer, and we view diversity as a key strength of our business. Nouvelle Garde is committed to recruiting, recognising, and promoting all talent, regardless of gender, sexual orientation, religion, background, or disability. The more diverse our profiles, the better equipped our teams will be to carry out our mission: Boire et manger à la française.
Please note: All applicants must hold a valid visa or the right to work in the UK.
Guest Relations Manager employer: La Nouvelle Garde
Join a dynamic and supportive team as an HR Officer in London, where you will play a crucial role in shaping the employee experience within a fast-growing hospitality group. With a strong focus on career development, employee well-being, and a collaborative work culture, this position offers unique opportunities to engage in meaningful HR projects while being part of a vibrant community. Enjoy the benefits of working in a diverse environment that values proactive problem-solving and encourages continuous learning.
