At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth reception experience.
- Company: La Mon Hotel & Country Club, a vibrant independent hotel in Northern Ireland.
- Benefits: Flexible hours, dynamic work environment, and opportunities for career advancement.
- Other info: Perfect for those looking to kickstart their career in the exciting hospitality industry.
- Why this job: Join a lively team and make every guest's stay memorable!
- Qualifications: Friendly attitude, good communication skills, and a passion for hospitality.
Job Description
Location: La Mon Hotel & Country Club, 41 Gransha Road, Comber
La Mon Hotel & Country Club is an independent Hotel, in Northern Ireland. Our company standards reflect our ethos to continually fulfil our service promise.
There has rarely been a better time for new recruits to enter the hospitality industry. For experienced staff, it presents an opportunity to advance their careers or improve their conditions.
Working in hospitality is vibrant, flexible, and no two days are ever the same!
We have an exciting new role to join our growing team.
We are looking for a Receptionist to maintain Cash handling, balancing, reconciliations and reservations. To ensure the comfort and satisfaction of all guests and customers.
About The Role
Main tasks and duties
- To maintain and adhere to the company’s health and safety policies;
- To greet customers with a friendly and approachable manner;
- To ensure facilities hygiene standards are maintained to hotel standards;
- To maintain and operate the reception area to hotel standards;
- To operate the reception computer and balance the cash till at the end of every shift;
- To ensure operation of the switchboard, dealing with all customer and telephone enquiries;
- To maintain all reception records and ledgers as directed by management;
- Booking and reservations for meals, and accommodation;
- Processing all outgoing mails
- To provide the relevant departments with daily information i.e. bookings, resident count or any relevant changes or amendments;
- To ensure all opening procedures and security are adhered to for the protection of staff and property and customers as a whole;
- To promote and sell the hotel and its products in a friendly and helpful manner;
- To greet staff in a friendly and approachable manner;
- To ensure the hotel lobby is kept clean and tidy to hotel standards;
- To clear glasses/cups etc that may be in the hotel lobby;
- To deal and handle with customer complaints and requests;
- To maintain a high standard of personal hygiene and appearance;
- To ensure effective communication with management and peers;
- To attend training courses as and when necessary;
- To check and accept deliveries of goods and equipment as necessary
- To maintain proper and accurate records of all sales, guest accounts as required;
- To ensure that due care is taken for the health and safety of yourself, other employees, residents, members, and any other persons on the premises;
- Report and where appropriate take action on any incident, fire, loss, or damage;
- To report all maintenance issues and take appropriate action;
Any other duties and responsibilities as requested by the management.
Skills Needed
Financial, Managerial / Operational, Hospitality
About The Company
La Mon Hotel & Country Club is the perfect destination, either to relax and unwind or for a ‘Staycation’, to explore the countless attractions Northern Ireland has to offer.
With its countryside location and picturesque landscaped grounds, yet only 15 minutes from Belfast city centre, La Mon Hotel & Country Club offers the best of all worlds, without compromise. Its four-star luxury accommodation, Country Club, pampering at Odessi Health & Beauty, and La Mon Hair Studio, combine to make relaxing effortless, as it should be.
Wonderful dining options are available, and whether you choose the romantic setting of The Mill, or the more relaxed atmosphere of Charlie’s Bistro & Lounge, the local produce is freshly prepared by our talented chefs.
Company Culture
La Mon Country Club is a superb facility for the enjoyment of our hotel guests, together with our members, who receive the additional benefits of free access to fitness classes and discounts throughout La Mon Hotel & Country Club. We offer a variety of options for working out, relaxing, or just pure pampering, to suit your every need.
With its 15-metre Swimming Pool, two Gyms, and Tennis Court, there are ample ways to exercise. The Jacuzzi, Sauna, and Steam Room provide superb ways to relax. Odessi Health & Beauty and La Mon Hair Studio can offer pampering aplenty, for that pristine finish.
Required Criteria
- Right to Work in the United Kingdom
- Good Command of English Language
- Must have a professional appearance
- Need transportation due to location
Closing Date
Tuesday 20th October, 2026
Contract Type
fulltime
Salary
£12.71 Hourly
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Receptionist employer: La Mon Hotel & Country Club
La Mon Hotel & Country Club is an exceptional employer, offering a vibrant and flexible work environment where no two days are the same. With a strong focus on employee development, competitive benefits including gym memberships, free meals during shifts, and preferential room rates, we ensure our team members thrive both personally and professionally. Located just 15 minutes from Belfast city centre, our picturesque countryside setting provides a unique backdrop for a rewarding career in hospitality.
Contact Details:
La Mon Hotel & Country Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like La Mon Hotel & Country Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to La Mon Hotel & Country Club
Don't be shy about reaching out to La Mon Hotel & Country Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about La Mon Hotel & Country Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at La Mon Hotel & Country Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
