At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth reception experience.
- Company: La Mon Hotel & Country Club, a luxurious independent hotel near Belfast.
- Benefits: Competitive pay, discounts on hotel services, and access to fitness classes.
- Other info: Part-time role with flexible hours in a fun, dynamic environment.
- Why this job: Join a vibrant team and create memorable experiences for guests every day.
- Qualifications: Must be friendly, professional, and have the right to work in the UK.
La Mon Hotel & Country Club is an independent hotel located at 41 Gransha Road, Comber, Northern Ireland. We are looking for a Receptionist to maintain cash handling, balancing, reconciliations and reservations, ensuring the comfort and satisfaction of all guests and customers.
About The Role
- Maintain and adhere to the company’s health and safety policies;
- Greet customers with a friendly and approachable manner;
- Ensure facilities hygiene standards are maintained to hotel standards;
- Maintain and operate the reception area to hotel standards;
- Operate the reception computer and balance the cash till at the end of every shift;
- Operate the switchboard, dealing with all customer and telephone enquiries;
- Maintain all reception records and ledgers as directed by management;
- Book and make reservations for meals and accommodation;
- Process all outgoing mails;
- Provide the relevant departments with daily information such as bookings, resident counts or any relevant changes or amendments;
- Ensure all opening procedures and security are adhered to for the protection of staff and property and customers as a whole;
- Promote and sell the hotel and its products in a friendly and helpful manner;
- Greet staff in a friendly and approachable manner;
- Ensure the hotel lobby is kept clean and tidy to hotel standards;
- Clear glasses, cups and other items that may be in the hotel lobby;
- Handle customer complaints and requests;
- Maintain a high standard of personal hygiene and appearance;
- Ensure effective communication with management and peers;
- Attend training courses as and when necessary;
- Check and accept deliveries of goods and equipment as necessary;
- Maintain proper and accurate records of all sales and guest accounts as required;
- Ensure that due care is taken for the health and safety of yourself, other employees, residents, members, and any other persons on the premises;
- Report and, where appropriate, take action on any incident, fire, loss, or damage;
- Report all maintenance issues and take appropriate action.
Skills Needed
- Financial, Managerial / Operational, Hospitality
Required Criteria
- Right to work in the United Kingdom;
- Good command of English language;
- Must have a professional appearance;
- Need transportation due to location.
Closing Date Monday 24th November 2025
Contract Type Part-time
Salary £12.21 hourly
About The Company
La Mon Hotel & Country Club offers four‑star luxury accommodation, a country club, and pampering at Odessi Health & Beauty and La Mon Hair Studio. Located only 15 minutes from Belfast city centre, the hotel provides wonderful dining options, including The Mill, Charlie’s Bistro & Lounge, and a range of recreational facilities such as a swimming pool, gyms, tennis court, Jacuzzi, sauna, and steam room.
Company Culture
The club is a superb facility for guests and members, offering free access to fitness classes and discounts throughout the hotel. The environment encourages a balance of work and relaxation, with numerous ways to exercise, unwind, and enjoy pampering services.
Receptionist in Belfast employer: La Mon Hotel & Country Club
La Mon Hotel & Country Club is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With access to luxurious facilities and a supportive environment, staff enjoy benefits such as free fitness classes and discounts throughout the hotel, making it an ideal place for those seeking a rewarding career in hospitality.
Contact Detail:
La Mon Hotel & Country Club Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Belfast
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with La Mon Hotel & Country Club's services and facilities. This way, when you walk in for that interview, you can chat confidently about what makes the place special.
✨Tip Number 2
Practice your greeting skills! As a receptionist, you'll be the face of the hotel. So, rehearse a warm and friendly introduction. A genuine smile and a welcoming tone can go a long way in making a great first impression.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Be ready to discuss how you handle multiple tasks, like balancing cash tills and managing reservations. Share examples from past experiences where you’ve juggled responsibilities effectively.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at La Mon. We can’t wait to see your application!
We think you need these skills to ace Receptionist in Belfast
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can greet our guests with a smile!
Tailor Your Application:Make sure to tailor your application to the specific role of Receptionist at La Mon Hotel & Country Club. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to maintaining our high standards.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at La Mon Hotel & Country Club
✨Know the Hotel Inside Out
Before your interview, take some time to research La Mon Hotel & Country Club. Familiarise yourself with their services, facilities, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Practice Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare for role-play scenarios where you handle customer inquiries or complaints. Practising these interactions can boost your confidence and demonstrate your ability to maintain a friendly and professional demeanour.
✨Dress to Impress
Since a professional appearance is crucial for this role, make sure you dress smartly for the interview. Opt for business attire that reflects the hotel's standards. This shows that you understand the importance of presentation in the hospitality industry.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the hotel’s culture, team dynamics, or training opportunities. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.
