At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth reception experience.
- Company: La Mon Hotel & Country Club, a luxurious independent hotel near Belfast.
- Benefits: Competitive pay, discounts on hotel services, and access to fitness classes.
- Other info: Part-time role with flexible hours in a fun, dynamic environment.
- Why this job: Join a vibrant team and create memorable experiences for guests every day.
- Qualifications: Must be friendly, professional, and have the right to work in the UK.
La Mon Hotel & Country Club is an independent hotel located at 41 Gransha Road, Comber, Northern Ireland. We are looking for a Receptionist to maintain cash handling, balancing, reconciliations and reservations, ensuring the comfort and satisfaction of all guests and customers.
About The Role
- Maintain and adhere to the company’s health and safety policies;
- Greet customers with a friendly and approachable manner;
- Ensure facilities hygiene standards are maintained to hotel standards;
- Maintain and operate the reception area to hotel standards;
- Operate the reception computer and balance the cash till at the end of every shift;
- Operate the switchboard, dealing with all customer and telephone enquiries;
- Maintain all reception records and ledgers as directed by management;
- Book and make reservations for meals and accommodation;
- Process all outgoing mails;
- Provide the relevant departments with daily information such as bookings, resident counts or any relevant changes or amendments;
- Ensure all opening procedures and security are adhered to for the protection of staff and property and customers as a whole;
- Promote and sell the hotel and its products in a friendly and helpful manner;
- Greet staff in a friendly and approachable manner;
- Ensure the hotel lobby is kept clean and tidy to hotel standards;
- Clear glasses, cups and other items that may be in the hotel lobby;
- Handle customer complaints and requests;
- Maintain a high standard of personal hygiene and appearance;
- Ensure effective communication with management and peers;
- Attend training courses as and when necessary;
- Check and accept deliveries of goods and equipment as necessary;
- Maintain proper and accurate records of all sales and guest accounts as required;
- Ensure that due care is taken for the health and safety of yourself, other employees, residents, members, and any other persons on the premises;
- Report and, where appropriate, take action on any incident, fire, loss, or damage;
- Report all maintenance issues and take appropriate action.
Skills Needed
- Financial, Managerial / Operational, Hospitality
Required Criteria
- Right to work in the United Kingdom;
- Good command of English language;
- Must have a professional appearance;
- Need transportation due to location.
Closing Date Monday 24th November 2025
Contract Type Part-time
Salary £12.21 hourly
About The Company
La Mon Hotel & Country Club offers four‑star luxury accommodation, a country club, and pampering at Odessi Health & Beauty and La Mon Hair Studio. Located only 15 minutes from Belfast city centre, the hotel provides wonderful dining options, including The Mill, Charlie’s Bistro & Lounge, and a range of recreational facilities such as a swimming pool, gyms, tennis court, Jacuzzi, sauna, and steam room.
Company Culture
The club is a superb facility for guests and members, offering free access to fitness classes and discounts throughout the hotel. The environment encourages a balance of work and relaxation, with numerous ways to exercise, unwind, and enjoy pampering services.
Receptionist in Belfast employer: La Mon Hotel & Country Club
La Mon Hotel & Country Club offers a vibrant work environment where teamwork and dedication to excellence are at the heart of our operations. As an Evening Kitchen Porter, you will benefit from flexible evening shifts, competitive pay, and opportunities for professional growth within the hospitality industry, all while working in the picturesque setting of Comber. Join us to be part of a supportive team that values your contributions and fosters a culture of respect and development.
Contact Details:
La Mon Hotel & Country Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Belfast
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like La Mon Hotel & Country Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to La Mon Hotel & Country Club
Don't be shy about reaching out to La Mon Hotel & Country Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in Belfast
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about La Mon Hotel & Country Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at La Mon Hotel & Country Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
