Remote Service Manager - ITIL Expert, SC Cleared
Remote Service Manager - ITIL Expert, SC Cleared

Remote Service Manager - ITIL Expert, SC Cleared

Temporary 36000 - 60000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage and oversee ICT service delivery while ensuring top-notch performance standards.
  • Company: Leading ICT Consultancy in the UK with a focus on innovation.
  • Benefits: Flexible remote work, competitive pay, and opportunities for professional growth.
  • Why this job: Join a dynamic team and make a real difference in ICT service management.
  • Qualifications: Strong ITIL expertise and experience in service delivery management required.
  • Other info: Contract role for 3 to 6 months with occasional travel to Corsham.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading ICT Consultancy in the UK seeks an experienced Service Manager to manage the delivery of ICT services remotely. You will oversee multiple service management functions, ensuring adherence to service standards and performance metrics.

The ideal candidate should have a strong background in ITIL practices and service delivery management. The contract spans 3 to 6 months and includes some travel to Corsham when required.

Remote Service Manager - ITIL Expert, SC Cleared employer: LA International

As a leading ICT Consultancy in the UK, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our employees benefit from flexible remote working arrangements, competitive remuneration, and opportunities for professional development, particularly in ITIL practices. With a commitment to excellence and a supportive environment, we empower our team members to thrive while delivering impactful ICT services.
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Contact Detail:

LA International Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Remote Service Manager - ITIL Expert, SC Cleared

✨Tip Number 1

Network like a pro! Reach out to your connections in the ICT sector and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by brushing up on your ITIL knowledge. Make sure you can discuss how you've applied ITIL practices in past roles, as this will show you're not just familiar with the theory but can also deliver results.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.

✨Tip Number 4

Apply through our website! We make it super easy for you to find and apply for the right roles. Plus, it helps us keep track of your application and get back to you quicker. So, don’t miss out!

We think you need these skills to ace Remote Service Manager - ITIL Expert, SC Cleared

ITIL Practices
Service Delivery Management
Performance Metrics
Remote Service Management
Adherence to Service Standards
Communication Skills
Problem-Solving Skills
Project Management
Stakeholder Management
Analytical Skills
Team Leadership
Customer Service Orientation
Time Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience with ITIL practices and service delivery management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Manager role. We love seeing enthusiasm and a clear understanding of our needs, so let your personality come through.

Showcase Your Remote Work Skills: Since this is a remote position, it’s important to demonstrate your ability to manage teams and services from afar. Share examples of how you’ve successfully worked remotely in the past and any tools you’ve used to stay connected.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at LA International

✨Know Your ITIL Inside Out

Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL practices in previous roles, especially in service delivery management. This will show that you not only understand the theory but can also implement it effectively.

✨Demonstrate Remote Management Skills

Since this role involves managing services remotely, prepare examples of how you've successfully led teams or projects from a distance. Highlight any tools or strategies you used to maintain communication and performance standards.

✨Understand the Company’s Service Standards

Research the consultancy's specific service standards and performance metrics. Be prepared to discuss how you would ensure adherence to these standards in your role. This shows that you're proactive and genuinely interested in their operations.

✨Be Ready for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills in service management. Think of past challenges you've faced and how you resolved them, particularly in line with ITIL practices. This will demonstrate your practical experience and critical thinking abilities.

Remote Service Manager - ITIL Expert, SC Cleared
LA International
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  • Remote Service Manager - ITIL Expert, SC Cleared

    Temporary
    36000 - 60000 Β£ / year (est.)
  • L

    LA International

    50-100
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