At a Glance
- Tasks: Manage service transitions and ensure smooth delivery of IT services.
- Company: Dynamic organisation focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Inclusive workplace welcoming diverse backgrounds and identities.
- Why this job: Be a key player in transforming services and making a real impact.
- Qualifications: Experience in ITIL processes and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
Skills and Experience
- ITIL Foundation Minimum
- Experience of documenting processes and procedures
- Ability to identify and engage with users and stakeholders
- Service Transition experience
- Demonstrable record of delivering results and meeting targets
- Excellent problem solving and research skills, including the ability to analyse facts, interpret data and make expert recommendations to stakeholders and ensure that key results are understood at all levels
- Understanding of corporate drivers such as the strategy, values and core behaviours
- Strong relationship management skills, including influencing and negotiation skills
- Excellent written and verbal communication skills with the ability to communicate clearly at all user levels (internal and external customers)
- Ability to take initiative, identify and respond to service transition requirements; managing workload effectively to ensure tight deadlines are met
- Excellent analytical, problem solving, decision making and influencing skills
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Successful applicants will be required to be security cleared prior to appointment which can take a minimum of 10 weeks.
We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
If a high volume of applications is received, only candidates shortlisted will be contacted.
Service Transition Manager in Milton Keynes employer: LA International
As a Service Transition Manager, you will thrive in a dynamic work environment that prioritises collaboration and innovation. Our company offers comprehensive benefits, a strong commitment to employee development, and a culture that values diversity and inclusion. Located in a vibrant area, we provide unique opportunities for professional growth while ensuring a supportive atmosphere where your contributions are recognised and valued.
