Our client is looking for a Software Engineer/ServiceNow Specialist to join their team on a 12 month initial contract, working out of their Manchester office at least 3 days a week. This role is Inside IR35 and requires an SC clearance.
Must Haves
- Extensive hands‑on experience delivering ServiceNow implementations in enterprise environments (ITSM as a minimum)
- Proven ability to design, configure, and implement ServiceNow solutions
- Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts.
- Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities
- Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub)
- Ability to define and implement data mappings and transformation logic
- Experience with incident, problem, change, and request
- Experience leading customer onboarding, workshops, and solution design sessions
- Strong capability to translate business requirements into robust technical solutions
- Ability to produce high‑quality technical documentation and functional specifications
Desirable
- Experience with ServiceNow eBonding (Service Exchange or other)
- Exposure to ITOM, CSM, or AI ServiceNow modules
- ServiceNow certifications (e.g., CSA, CIS, CAD)
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks.
We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
