Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the delivery of a Genesys Contact Centre solution in a dynamic telco environment.
- Company: Global ICT Recruitment Consultancy with a strong presence in the UK.
- Benefits: Flexible location, exciting project, and potential travel opportunities.
- Why this job: Join a high-profile project and make a significant impact in the contact centre industry.
- Qualifications: 10-12 years of contact centre experience, specifically with Genesys CaaS solutions.
- Other info: 6 to 12-month role with opportunities for professional growth.
The predicted salary is between 60000 - 84000 £ per year.
A global ICT Recruitment Consultancy based in the United Kingdom is seeking an experienced Programme Manager to deliver a Genesys Contact Centre solution. This role requires a minimum of 10-12 years of contact centre experience, specifically in delivering Genesys CaaS solutions.
The position involves leading initiatives within the telco environment and may require travel to London and other hubs. Flexible in terms of location, this is a 6 to 12-month role offering an exciting opportunity to contribute to a high-profile project.
Senior Genesys Contact Centre Programme Manager in London employer: LA International
Contact Detail:
LA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Genesys Contact Centre Programme Manager in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the telco industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your Genesys CaaS solutions knowledge and be ready to discuss your past experiences in detail. We want to hear how you've led successful initiatives in contact centres before.
✨Tip Number 3
Showcase your flexibility! Since this role may involve travel, highlight your willingness to adapt and work across different locations. It’s all about demonstrating that you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Senior Genesys Contact Centre Programme Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 10-12 years of contact centre experience, especially with Genesys CaaS solutions. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Programme Manager role. We love seeing enthusiasm and a clear understanding of the telco environment, so let that passion come through.
Showcase Leadership Skills: Since this role involves leading initiatives, make sure to highlight your leadership experience in your application. We’re looking for someone who can inspire teams and drive projects forward, so share examples of your past successes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at LA International
✨Know Your Genesys Inside Out
Make sure you brush up on your Genesys CaaS solutions knowledge. Be ready to discuss specific projects you've led, the challenges you faced, and how you overcame them. This will show your depth of experience and understanding of the technology.
✨Showcase Your Leadership Skills
As a Programme Manager, your ability to lead initiatives is crucial. Prepare examples that highlight your leadership style, how you motivate teams, and how you manage stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Telco Environment
Familiarise yourself with the current trends and challenges in the telecommunications sector. Being able to discuss these topics will demonstrate your industry knowledge and show that you're not just focused on the technical aspects but also on the broader context.
✨Be Ready for Travel Discussions
Since the role may require travel to London and other hubs, be prepared to discuss your flexibility and willingness to travel. It’s a good idea to have a plan in mind for how you’ll manage this aspect of the job while maintaining work-life balance.
