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- Tasks: Provide top-level support and troubleshoot complex systems in a dynamic environment.
- Company: Join a leading ICT consultancy with a global reach and diverse projects.
- Benefits: Competitive pay, hybrid work model, and opportunities for professional growth.
- Why this job: Make an impact in high-stakes environments while working with cutting-edge technology.
- Qualifications: Experience in Level 3/4 support and strong Linux skills required.
- Other info: Opportunity to travel internationally and engage in senior-level discussions.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking for a Level 3/Level 4 Support Consultant to work on an initial 6-12 month contract. This would be working on a hybrid basis in Central London with occasional travel to Warsaw required. Due to the nature of the role, an active DV clearance would be needed.
Responsibilities
- Proven background in Level 3/4 support, escalation engineering, or senior infrastructure consultancy.
- Experience with enterprise storage, distributed systems, and large scale data platforms.
- Strong understanding of Linux environments (administration, troubleshooting, performance tuning).
- Hands on experience with Dell hardware, including server, storage, and networking components.
- Ability to troubleshoot complex data, storage, performance, and hardware/software interactions.
- Excellent communication skills, capable of engaging in senior-level technical discussions and workshops.
- Ability to travel internationally as required.
Desirable Experience
- Hands on work with NVIDIA GPU platforms, CUDA environments, or accelerated AI infrastructure.
- Experience with Palantir (Foundry, Gotham, or related systems).
- Exposure to Large Language Models (LLMs) and the operational deployment of Small Language Models (SLMs) for mission critical, real-time decision-making.
- Experience in secure, mission critical, or government/defence environments.
- Knowledge of modern data architecture, object storage, and next-generation storage platforms.
Security / Clearance
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum of 18 weeks.
Application: Complete this short form & submit your CV then we will do the rest.
Level 3/Level 4 Support Consultant in London employer: LA International
Contact Detail:
LA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Level 3/Level 4 Support Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. You never know who might have the inside scoop on a Level 3/Level 4 Support Consultant role.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your Linux skills and be ready to discuss your experience with enterprise storage and distributed systems. We want you to shine when it comes to troubleshooting complex issues.
✨Tip Number 3
Show off your communication skills! Practice explaining technical concepts in simple terms. Being able to engage in senior-level discussions is key, so let’s make sure you can articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job.
We think you need these skills to ace Level 3/Level 4 Support Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Level 3/4 support and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your expertise in Linux environments and enterprise storage!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of the responsibilities, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. Remember, we’re looking for your skills and experiences that match our needs!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the position. Plus, you’ll get updates on your application status directly from us!
How to prepare for a job interview at LA International
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Linux environments, enterprise storage, and distributed systems. Be ready to discuss your hands-on experience with Dell hardware and how you've tackled complex troubleshooting scenarios in the past.
✨Show Off Your Communication Skills
Since this role involves engaging in senior-level technical discussions, practice articulating your thoughts clearly. Prepare to explain technical concepts in a way that’s easy to understand, as you might need to present ideas in workshops or meetings.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Think of examples where you’ve successfully resolved issues related to data performance or hardware interactions, and be ready to walk the interviewer through your thought process.
✨Understand the Importance of Security Clearance
Given the nature of the role, be prepared to discuss your experience with security clearance processes. If you have held high-level clearance before, highlight that experience and reassure them of your understanding of the importance of security in this position.
