At a Glance
- Tasks: Tackle technical challenges in legacy C++ code and enhance a mature platform.
- Company: Join a forward-thinking financial tech firm with a hybrid work culture.
- Benefits: Competitive daily rate, flexible working, and opportunities for skill development.
- Other info: Inclusive workplace that values diverse backgrounds and encourages all to apply.
- Why this job: Make a real impact by modernising systems and supporting critical production environments.
- Qualifications: Strong C++ skills and experience in production support are essential.
The predicted salary is between 40000 - 45000 € per year.
Level 3 Support Role – 12‑month contract initially. Based: Hybrid – 3 days per week onsite in London. Rate: £400 – £450 per day via Umbrella.
Key Responsibilities
- Address technical risk and vulnerability remediation in legacy C++ codebase (buffer overflow, runtime vulnerabilities).
- Perform code‑level fixes and enhancements within a mature (~30‑year‑old) platform.
- Collaborate with internal developers to close out outstanding technical debt items.
- Provide production support for LPS platform, including executing runbooks (e.g., user onboarding via DB updates) and monitoring platform health and handling incidents.
- Contribute to transitioning LPS support from a siloed model to a more distributed support structure.
- Integrate LPS workflows into broader GS tooling (e.g., scheduling, monitoring systems).
- Cross‑train on GS internal platforms (SecDB, Slang) and support broader production needs.
Key Skills & Experience
- Strong hands‑on experience in C++ (debugging, code reading, fixes).
- Experience in production support environments (incident handling, runbooks, operational support).
- Solid understanding of Unix/Linux environments (preferably Solaris exposure).
- Ability to work independently in a high‑ownership, low‑supervision environment.
Desirable skills/knowledge/experience
- Exposure to financial systems / trading / treasury platforms.
- Experience working with legacy systems modernization or technical remediation.
- Familiarity with scripting or query‑based systems (ability to learn GS internal tools like SecDB/Slang).
We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Level 3 Support Engineer employer: LA International
As a Level 3 Support Engineer at our London-based firm, you will thrive in a dynamic hybrid work environment that promotes collaboration and innovation. We offer competitive rates, a commitment to employee growth through cross-training opportunities, and a culture that values inclusivity and support for all team members. Join us to make a meaningful impact on our legacy systems while enjoying the unique advantages of working in one of the world's leading financial hubs.
StudySmarter Expert Advice🤫
We think this is how you could land Level 3 Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work with C++ or in production support. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with legacy systems or incident handling, make sure to highlight that in conversations. We want to see how you can tackle those technical challenges head-on!
✨Tip Number 3
Prepare for the interview by brushing up on your C++ debugging skills and Unix/Linux knowledge. We love candidates who can demonstrate their hands-on experience and problem-solving abilities during the chat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Level 3 Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with C++ and production support. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Level 3 Support Engineer role. Share specific examples of your past experiences that relate to the job.
Showcase Your Problem-Solving Skills:In your application, mention any instances where you've tackled technical challenges or improved processes. We love candidates who can demonstrate their ability to handle incidents and support production environments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at LA International
✨Know Your C++ Inside Out
Make sure you brush up on your C++ skills before the interview. Be prepared to discuss debugging techniques and how you've handled vulnerabilities in legacy code. They’ll likely want to hear about specific examples where you’ve made code-level fixes.
✨Understand Production Support
Familiarise yourself with production support environments, especially incident handling and runbooks. Be ready to share your experiences in managing platform health and resolving incidents, as this will show you can handle the responsibilities of the role.
✨Get Comfortable with Unix/Linux
Since a solid understanding of Unix/Linux is crucial, make sure you can talk about your experience in these environments. If you have any exposure to Solaris, highlight that too. They’ll appreciate your ability to navigate and troubleshoot within these systems.
✨Show Your Collaborative Spirit
This role involves working closely with internal developers and transitioning support models. Be prepared to discuss how you’ve collaborated in the past, especially in closing out technical debt or integrating workflows. Highlighting your teamwork skills will set you apart!
