At a Glance
- Tasks: Oversee IT service delivery and ensure compliance with SLAs and KPIs.
- Company: LA International, a leader in IT managed services.
- Benefits: Market-rate daily pay, potential contract extensions, and onsite work.
- Other info: Opportunity for career growth in a fast-paced environment.
- Why this job: Join a dynamic team and drive continual improvement in IT services.
- Qualifications: Strong ITIL knowledge and experience with SIAM required.
The predicted salary is between 70000 - 85000 £ per year.
LA International is seeking a Service Delivery Manager to oversee end‑to‑end delivery of IT managed services on a 6‑month contract, onsite in Leiston, Suffolk.
You will ensure SLA/KPI compliance, drive continual improvement and manage governance across service towers.
The role requires strong ITIL knowledge, experience with SIAM, and stakeholder engagement with enterprise customers.
Onsite work with potential extensions and market-rate daily pay is offered.
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IT Service Delivery Manager | CSI & SIAM Lead in Leiston employer: LA International
LA International is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for Senior Amazon Connect Engineers to thrive. With a focus on employee growth and development, the company offers opportunities for skill enhancement and career progression, all while working in a hybrid environment that promotes work-life balance. Located in a vibrant area, employees benefit from a dynamic atmosphere that encourages creativity and teamwork, ensuring a rewarding and meaningful employment experience.
