At a Glance
- Tasks: Troubleshoot and resolve incidents, enhance monitoring, and support deployments.
- Company: Dynamic tech firm focused on innovative solutions and teamwork.
- Benefits: Competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Work in a supportive environment with potential for contract extensions.
- Why this job: Join a team that values your skills and offers real impact in tech.
- Qualifications: Experience with Java, cloud platforms, and strong problem-solving skills.
The predicted salary is between 50000 - 65000 £ per year.
Java Support Engineer - SC Cleared
We are looking for a number of L3 Java Support Engineers.
Skills required
- Strong technical troubleshooting across applications and infrastructure.
- Experience with logs, monitoring tools, Java, Java Script and API/microservices debugging.
- Good understanding of cloud platforms (AWS).
- Familiarity with CI/CD pipelines and deployment workflows.
- Working knowledge of scripting (Python/Shell/Power Shell).
Responsibilities
- Incident Resolution: Own and resolve P1-P3 incidents within SLA; collaborate across teams for swift recovery.
- Problem Management: Perform root cause analysis for recurring issues and implement workarounds or fixes.
- Change Delivery: Execute approved changes, participate in CAB processes, and support release deployments.
- Environment Management: Ensure availability of non-production environments; resolve environment-related tickets.
- Monitoring & Reliability: Enhance monitoring, alerts, and observability to improve service stability.
- Service Reporting: Ensure SLAs are met and update stakeholders on ticket progress.
- Knowledge Sharing: Create runbooks, work instructions, and upskill junior engineers.
- Shift Left: Automate or document repeatable tasks to move work to L1/L2 teams.
The role will require two to three days on site in London. The contract will run to the end of the year initially with extensions likely. It is inside IR35.
We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply.
If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
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L3 Java Support Engineer - SC Cleared employer: LA International
LA International is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for Senior Amazon Connect Engineers to thrive. With a focus on employee growth and development, the company offers opportunities for skill enhancement and career progression, all while working in a hybrid environment that promotes work-life balance. Located in a vibrant area, employees benefit from a dynamic atmosphere that encourages creativity and teamwork, ensuring a rewarding and meaningful employment experience.
