At a Glance
- Tasks: Troubleshoot and resolve production incidents while improving team processes.
- Company: Join a dynamic tech team at CBS with a focus on innovation.
- Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with mentorship and career advancement opportunities.
- Why this job: Be part of a team that embraces new technology and challenges.
- Qualifications: Experience with VMware, Cisco UCS, and a passion for learning.
The predicted salary is between 36000 - 60000 £ per year.
The Infrastructure Analyst - Storage will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes / procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required.
Responsible for independently troubleshooting and resolving production service incidents. Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups. Effectively prioritise tasks to ensure high priority activities are completed first.
ABOUT YOU
A willingness to learn, a desire to embrace new technology and is open to a challenge. Be able to deliver clear and logical documentation for team members and end users to follow. Able to work under pressure. Thorough, with a good attention to detail. Deliver to agreed timescales. Flexible approach to working hours to meet own objectives and assist colleagues in meeting their objectives.
REQUIREMENTS:
Essential Skills
- An understanding of VMware vSphere & related technologies
- An understanding of Cisco UCS & HPE infrastructure
- Some experience using vRealize Operations Manager to monitor and administer a virtualised environment
- An appreciation of VMware Management products such as vRealize Automation and vRealize Log Insight
- An understanding of VMware Site Recovery Manager
- Some experience with implementing VMware solutions
- An understanding of virtualisation architectures and some experience supporting
- A knowledge of vSAN and Dell VxRail technologies
Desirable skills
- An understanding and practical application of IBM Storage Technologies including Block Storage & File Storage systems
- An understanding and practical application of Spectrum Scale
- Experience working with Cisco UCS & HP Blade infrastructure
- An appreciation of Backup software (Commvault)
- An appreciation of Storage technologies (IBM, Block Storage, File Storage etc)
- An appreciation of Monitoring Technologies (SolarWinds, AppDynamics, Datadog etc)
- An appreciation of Cloud technologies (AWS / Azure) and associated features
- An understanding of Linux command line technologies
- Knowledge of AWS server administration and features
- Some experience of working within an Agile delivery environment
YOUR KEY RESPONSIBILITIES
Responsible for independently troubleshooting and resolving production service incidents. Undertaking allocated problem tasks to improve the resilience of production services. This involves reviewing logs and diagnostic information to determine cause and using technical skills to assess impact and implement corrections. Creates easy to follow, structured technical documentation to agreed standards that can be followed by colleagues with no additional support using CBS standard tools of MS Visio, MS Word and Confluence. Continually looking for work based and non-work based opportunities for self-development by understanding the current and future requirements of each role profile that will enable progression to the next level. Creates development plan with support of Manager using a detailed GAPS grid to highlight the areas of growth. Creates a simple report and plan using CBS tools showing progress within the development schedule. Looks to demonstrate level of technical competency through the attainment of the lowest level of industry-recognised accreditation in own technical field. Applies learnt best industry practice to improve technical actions including implementation, configuration, security and problem solving tasks.
People & Relationships
Effective skills for communication within team at all levels. Contributes to Learning and Working Styles assessments and creating Visual and Written technical documents. Presentation skills are required to pass information to peers. Effective team player who provides support and guidance to peers and junior team members. Uses face-to-face and written mentoring capabilities.
Governance, Risk & Controls
Effectively prioritises tasks to ensure high priority activities are completed first. Escalates to appropriate level of stakeholder any resource conflicts or deviations to plan as soon as they are identified and pro-actively works to overcome them. Attends meetings providing specialist technical information and taking actions, where required, which are completed in agreed timescales. Responsible for supporting the capacity planning process by creating and executing both simple and complex reports to generate the metrics required on a timely basis using defined procedures. Maintains the associated procedures / methods. Understands cost implications of actions and proposed solutions by using their technical knowledge to assess the component tasks and products, providing a simple report of exceptional costs.
Impact, Scale & Influence
Proactively looks for areas of improvements in procedures / methods of working using technical knowledge to assess each step of the processes and confirm that they are the optimal way to complete the task. Influences and persuades peers and junior team members.
Decision Making / Problem Solving
Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups whilst meeting expected standards and agreed timescales without supervision.
Infrastructure Analyst - Storage employer: LA International
As an Infrastructure Analyst - Storage at CBS, you will thrive in a dynamic work environment that champions innovation and continuous improvement. Our collaborative culture fosters professional growth through mentorship and access to cutting-edge technologies, while our commitment to employee well-being ensures a supportive atmosphere where your contributions are valued. Join us in a location that not only offers a vibrant community but also provides unique opportunities for career advancement in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Analyst - Storage
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just chat with folks on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for those interviews like it’s a big exam! Research the company, understand their tech stack, and be ready to discuss how your skills align with their needs. Practice common interview questions and have your own questions ready to show you’re genuinely interested.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation and reiterate your interest. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Check out our website for job openings! We’re always looking for talented individuals like you. Applying directly through our site can give you a better chance to stand out and get noticed by our hiring team.
We think you need these skills to ace Infrastructure Analyst - Storage
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your understanding of VMware, Cisco UCS, and any relevant storage technologies. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the Infrastructure Analyst - Storage role and how your background makes you a great fit. Keep it clear and concise, just like the documentation we value.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can troubleshoot independently and think critically, so share those stories with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LA International
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of VMware vSphere, Cisco UCS, and HPE infrastructure. Be ready to discuss your experience with these technologies and how you've used them in past roles. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've independently troubleshot and resolved production incidents. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your technical skills and attention to detail.
✨Documentation is Key
Since creating clear technical documentation is part of the role, be ready to discuss your approach to documentation. Bring examples if possible, and explain how you ensure that your documents are easy to follow for both colleagues and end users.
✨Demonstrate Your Team Spirit
This role requires effective communication and teamwork. Think of instances where you've supported peers or contributed to team efficiency. Be prepared to discuss how you mentor others and how you handle working under pressure while still meeting deadlines.
