At a Glance
- Tasks: Respond to escalations, monitor systems, and support lifecycle management of platforms.
- Company: Join a secure environment supporting critical cloud and infrastructure technologies.
- Benefits: Opportunity for professional growth and development in cloud technologies.
- Other info: We welcome diverse applicants and provide support throughout the recruitment process.
- Why this job: Make a real impact while working with cutting-edge VMware and cloud technologies.
- Qualifications: Strong experience with VMware stack and Windows environments required.
The predicted salary is between 50000 - 65000 € per year.
Must have an Active DV Clearance
Responsibilities
- Respond to escalations from 2nd Line support teams.
- Monitor systems using event management tooling and resolve incidents.
- Perform change activities in line with defined processes.
- Support lifecycle management of platforms to maintain vendor supportability.
- Carry out readiness assessments for new services entering production.
- Produce and maintain technical documentation and support materials.
- Provide technical leadership across support activities where required.
Skills and Experience
- Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF which is essential.
- Experience supporting Horizon VDI environments.
- Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM.
- Understanding of physical networking concepts.
- Strong problem solving and analytical skills.
- Ability to take ownership of technical issues and lead resolution.
Desirable Experience
- Experience with cloud administration such as vCloud Director.
- Exposure to event monitoring tools such as SCOM or Aria Operations.
- Automation and scripting using PowerShell.
- Server administration across Windows Server environments.
- Experience with software distribution tools such as MECM.
Additional Information
- Work within a secure environment supporting critical systems.
- Opportunity to develop across cloud and infrastructure technologies.
Security Clearance
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Successful applicants will be required to be security cleared prior to appointment, which can take a minimum of 18 weeks.
Equal Opportunity Statement
We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
4th Line Cloud Support Engineer - VCF - DV Cleared in Hampshire employer: LA International
As a 4th Line Cloud Support Engineer, you will thrive in a dynamic and secure environment that prioritises employee growth and development. Our commitment to fostering a collaborative work culture ensures that you will have the opportunity to enhance your skills across cloud and infrastructure technologies while contributing to critical systems. With a focus on inclusivity and support, we welcome diverse backgrounds and provide the necessary resources for a rewarding career journey.
StudySmarter Expert Advice🤫
We think this is how you could land 4th Line Cloud Support Engineer - VCF - DV Cleared in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in cloud support or have experience with VMware. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with vCenter, ESXi, and NSX. We want to see you shine when it comes to problem-solving and leading technical discussions!
✨Tip Number 3
Showcase your passion for cloud technologies! During interviews, share examples of how you've tackled challenges in cloud environments or improved processes. This will demonstrate your commitment and expertise in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace 4th Line Cloud Support Engineer - VCF - DV Cleared in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with the VMware stack and any relevant cloud technologies. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the 4th Line Cloud Support Engineer role. Share specific examples of your problem-solving skills and technical leadership to grab our attention.
Showcase Your Technical Skills:In your application, make sure to highlight your experience with Windows environments, event monitoring tools, and any automation or scripting you've done. We love seeing candidates who can take ownership of technical issues and lead their resolution!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at LA International
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the VMware stack, especially vCenter, ESXi, NSX, and VCF. Be ready to discuss your experience with Horizon VDI environments and how you've tackled issues in Windows environments, including AD, DNS, SQL, and SCOM.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've taken ownership of technical issues and led their resolution. Think about times when you’ve used your analytical skills to troubleshoot complex problems and be ready to explain your thought process.
✨Familiarise Yourself with Event Management Tools
Since you'll be monitoring systems using event management tooling, it’s a good idea to have a solid understanding of tools like SCOM or Aria Operations. Be prepared to discuss how you've used these tools in past roles to manage incidents effectively.
✨Prepare for Change Management Discussions
Understand the change activities that are part of the role and be ready to talk about your experience with lifecycle management of platforms. Highlight any relevant experiences where you’ve produced or maintained technical documentation and support materials.
