At a Glance
- Tasks: Lead delivery management for financial services, ensuring successful outcomes across multiple programmes.
- Company: Dynamic financial services firm with a focus on innovation and growth.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Inclusive workplace encouraging diverse applicants and providing support throughout the recruitment process.
- Why this job: Join a leading team and make a significant impact in the financial sector.
- Qualifications: 15+ years in delivery management with experience in large-scale programmes.
The predicted salary is between 70000 - 90000 £ per year.
This position is ideal for an experienced delivery leader who thrives in complex enterprise environments and enjoys managing large teams, customers, and programmes.
Responsibilities:
- Manage customer relationships across an entire portfolio of application management services.
- Own the full opportunity lifecycle from prospect through to proposal, negotiation, and closure.
- Identify new business opportunities and support account growth activities.
- Conduct client presentations, competitor analysis, estimation activities, and commercial negotiations.
- Provide delivery assurance and ensure commitments are achieved across all programmes.
- Manage incident, change, and problem management activities across multiple services.
- Lead governance, reporting, forecasting, and programme performance reviews.
- Manage third-party suppliers and ensure successful service delivery outcomes.
Skills & Experience:
- Minimum 15 years’ experience in delivery or programme management.
- Proven experience managing large and complex programmes valued at GBP10m+ with teams of 100+ personnel.
- Experience delivering both application and infrastructure programmes.
- Strong commercial, financial, and forecasting capability.
- Experience managing large enterprise customers within financial services, banking, or loans company environments.
- Strong customer engagement and stakeholder management skills.
- Experience with project governance, risk management, and programme controls.
- Understanding of both Agile and Waterfall delivery methodologies.
- Proven experience shaping deals, driving growth, and leading complex transformations.
Candidates must be local to the client location as travel expenses and uplifts are not available.
We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Service Delivery Manager - Financial - Hybrid - OUTSIDE IR35 in Glasgow employer: LA International
As a Service Delivery Manager in the vibrant city of Glasgow, you will join a forward-thinking financial services firm that values innovation and collaboration. Our hybrid work culture promotes flexibility while ensuring you have access to extensive professional development opportunities, enabling you to thrive in your career. With a commitment to diversity and inclusion, we foster an environment where every voice is heard, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Manager - Financial - Hybrid - OUTSIDE IR35 in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to highlight how your experience aligns with their needs, especially in managing large teams and complex programmes. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that Service Delivery Manager role. We want to see your application and help you shine in this competitive market. Let’s get you that job!
We think you need these skills to ace Service Delivery Manager - Financial - Hybrid - OUTSIDE IR35 in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Service Delivery Manager. Highlight your experience in managing large teams and complex programmes, especially in financial services. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past successes in delivery management and how you’ve driven growth in previous positions.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use your application to show how you've successfully managed customer relationships and led governance in past roles. We love seeing real-world applications of your expertise.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at LA International
✨Know Your Stuff
Make sure you’re well-versed in the specifics of service delivery management, especially in the financial sector. Brush up on your knowledge of Agile and Waterfall methodologies, as well as any recent trends in banking and finance that could impact service delivery.
✨Showcase Your Experience
Prepare to discuss your past experiences managing large teams and complex programmes. Have specific examples ready that highlight your ability to handle budgets over GBP10m and lead teams of 100+ personnel. This will demonstrate your capability to manage the responsibilities outlined in the job description.
✨Engage with Stakeholders
Since strong customer engagement is key, think about how you can illustrate your stakeholder management skills. Prepare anecdotes that showcase your ability to build relationships and manage expectations, particularly in high-pressure environments.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s approach to incident and change management or how they measure success in service delivery. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
