Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive operational performance and lead a high-performing team in a fast-growing MSP.
- Company: Join a dynamic MSP that's scaling rapidly after Series B funding.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the future of the company.
- Why this job: Make a real impact by driving growth and innovation in a pivotal leadership role.
- Qualifications: Proven experience in performance and growth within a services-led environment.
- Other info: Minimum 3 days onsite in Staffordshire; security clearance required.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a high-impact Operations Director to join a fast-growing MSP at a pivotal stage. Having recently entered Series B funding, the business is focused on accelerating growth, scaling operations, and driving performance at pace. This is a senior leadership role with influence across technology, delivery, and commercial strategy.
Key Responsibilities
- Drive operational performance and support rapid business growth in a scaling MSP environment.
- Lead the delivery of new products, product enhancements, and automation initiatives to improve efficiency and scalability.
- Act as a senior bridge between architecture and engineering teams, providing challenge, direction, and informed debate without the need for deep hands-on technical expertise.
- Apply strong commercial judgement, asking the right questions to ensure initiatives deliver clear business value and make commercial sense.
- Identify and implement operational efficiencies, optimising processes and driving continuous improvement across the organisation.
- Lead, manage, and develop a team of 4-5 senior leaders from day one, including Heads of Architecture, Engineering, and related functions.
- Build a high-performing, self-sufficient leadership team by empowering others and fostering accountability.
What We're Looking For
- Proven experience driving performance, growth, and scale within an MSP or similar services-led environment.
- A pragmatic, commercially astute leader with the ability to balance business priorities with technical understanding.
- Confident and robust communicator; comfortable challenging constructively and making clear, decisive calls.
- High emotional intelligence with a people-first leadership approach.
- Strong people manager who can quickly establish credibility and lead senior stakeholders.
- Comfortable operating in a fast-paced, change-driven environment.
Location
Minimum 3 days per week onsite in Staffordshire (with flexibility to spend more time onsite as required). Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment, which can take up to a minimum of 10 weeks.
Director of Operations in England employer: LA International
Contact Detail:
LA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in England
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Showcase Your Skills
When you get the chance to chat with potential employers, make sure to highlight your achievements and how they relate to the role. We want to see how you’ve driven performance and growth in past positions, so come prepared with examples that demonstrate your impact!
✨Be Ready for the Challenge
In interviews, expect to face tough questions that challenge your thinking and approach. We recommend practising your responses to common scenarios in operations management. Show them you can think on your feet and provide clear, decisive answers that reflect your commercial judgement.
✨Follow Up with Flair
After your interview, don’t forget to send a follow-up message thanking them for the opportunity. We love seeing candidates who are enthusiastic and proactive. It’s a great way to reinforce your interest in the position and keep you top of mind!
We think you need these skills to ace Director of Operations in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations Director. Highlight your experience in driving performance and growth, especially in an MSP or similar environment. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership style and how you’ve successfully managed teams in the past. We love a good story, so share specific examples that demonstrate your impact.
Showcase Your Commercial Acumen: In your application, don’t forget to highlight your commercial judgement. We’re looking for someone who can ask the right questions and ensure initiatives deliver real business value. Make it clear how you've done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at LA International
✨Know Your Numbers
As a Director of Operations, you'll need to demonstrate your ability to drive performance and growth. Brush up on key metrics relevant to the MSP industry, such as operational efficiency ratios and customer satisfaction scores. Be ready to discuss how you've used data to make informed decisions in past roles.
✨Showcase Your Leadership Style
This role requires a strong people manager who can lead senior stakeholders. Prepare examples that highlight your leadership approach, especially how you empower teams and foster accountability. Think about specific situations where you've built high-performing teams or navigated challenges with emotional intelligence.
✨Be Ready to Challenge
You’ll be acting as a bridge between architecture and engineering teams, so it's crucial to show that you're comfortable challenging constructively. Prepare to discuss scenarios where you've had to provide direction or challenge ideas while maintaining a collaborative atmosphere. This will showcase your robust communication skills.
✨Understand the Business Landscape
With the company entering Series B funding, they’re focused on scaling operations. Familiarise yourself with the latest trends in the MSP sector and be prepared to discuss how you can contribute to their growth strategy. Show that you can balance commercial judgement with technical understanding, making it clear you’re the right fit for this fast-paced environment.
