Key Skills / Knowledge / Experience * Experience: 10+ years in ServiceNow platform design and delivery, with at least 5 years strictly dedicated to IRM, GRC, and BCM implementations/support. * Domain knowledge: Deep understanding of tech/cyber risk domains, ISO, NIST, GDPR, SOX, and S2P lifecycles. Mandatory Certifications * Certified System Administrator (CSA) * Certified Application Developer (CAD) * Certified Implementation Specialist - Risk and Compliance (CIS-R&C) * Preferred: Certified Master Architect (CMA) or CIS for Vendor Risk Management Platform Skills * Proficiency in Flow Designer, Integration Hub, JavaScript, UI Builder, and Service Portal/Workspaces Person Specification * Excellent negotiating, client-facing, communication, and assertive skills. * Strong stakeholder management. * Ability to explain complex technical concepts to non-technical audiences. * Leadership, mentoring, and decision-making skills. * Team leading and team member ability, supportive. EEO Statement We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. #J-18808-Ljbffr
