DAP Delivery Lead

DAP Delivery Lead

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and deliver Digital Adoption Platform implementations, ensuring client success and measurable value.
  • Company: Join a forward-thinking company focused on digital transformation and client success.
  • Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative culture.
  • Why this job: Be part of a dynamic team driving innovation and making a real impact in digital adoption.
  • Qualifications: Must have relevant DAP certifications and experience in project management methodologies.
  • Other info: Ideal for those passionate about technology and eager to enhance user experiences.

The predicted salary is between 48000 - 72000 £ per year.

Responsible for leading and delivering Digital Adoption Platform (DAP) implementations for our clients, ensuring successful adoption and measurable business value. You will work closely with client stakeholders, product subject matter experts (SMEs), and the DAP Vendor to drive project success. Expertise in various project management methodologies, including Agile and Waterfall, and a strong understanding of digital adoption best practices.

Key Responsibilities:

  • Develop comprehensive DAP (WalkMe) implementation strategies, outlining key milestones, timelines, and resource allocation.
  • Define clear solution scope and identify key performance indicators (KPIs) to measure the success of DAP (WalkMe) implementations.
  • Define and execute comprehensive DAP strategies, including content creation, user onboarding, and ongoing support.
  • Manage cross-functional teams of developers, business analysts, and UX/UI designers to deliver high-quality DAP solutions.
  • Serve as the primary point of contact for clients, building strong relationships and ensuring ongoing communication.
  • Act as a liaison between DAP vendor, client stakeholders, and product SMEs, facilitating effective collaboration.
  • Lead solution discovery workshops to identify client pain points, understand business processes, and gather detailed requirements.
  • Review existing process documentation and conduct discovery sessions with process SMEs to gain a deep understanding of user workflows.
  • Translate business requirements into detailed DAP solution designs, outlining specific needs.

Certifications/Trainings:

Must have, either one or more of: WalkMe DAP Advisor, DAP Analytics I & II, DAP Builder I & II, DAP Consultant, DAP Delivery Consultant, DAP Delivery Engineer, DAP Program Manager I, Whatfix certifications.

Primary Skills:

  • Digital Adoption Platforms: Deep understanding of DAP concepts, best practices, and leading solutions (e.g., WalkMe, Whatfix, Userlane).
  • Project Management: Proven experience in managing complex technology projects, utilizing Agile and Waterfall methodologies.
  • Stakeholder Management: Excellent client-facing and stakeholder management skills, with the ability to build strong relationships and communicate effectively.
  • Problem Solving: Strong analytical and problem-solving skills, with a proven ability to understand complex business processes and identify areas for improvement.
  • Communication: Exceptional written and verbal communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.

Please send your latest CV.

DAP Delivery Lead employer: LA International

As a DAP Delivery Lead, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company offers comprehensive training opportunities, competitive benefits, and a collaborative culture that encourages innovation and teamwork. Located in a vibrant area, we provide a unique chance to work with cutting-edge technology while building meaningful relationships with clients and stakeholders.
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Contact Detail:

LA International Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land DAP Delivery Lead

✨Tip Number 1

Familiarise yourself with Digital Adoption Platforms, especially WalkMe and Whatfix. Understanding their features and functionalities will help you speak confidently about how you can leverage these tools to drive successful implementations.

✨Tip Number 2

Brush up on your project management skills, particularly in Agile and Waterfall methodologies. Being able to discuss specific examples of how you've successfully managed projects using these approaches will set you apart from other candidates.

✨Tip Number 3

Prepare to showcase your stakeholder management abilities. Think of instances where you've built strong relationships with clients or team members, as this role heavily relies on effective communication and collaboration.

✨Tip Number 4

Consider gathering insights on common pain points businesses face during digital adoption. This knowledge will not only help you in interviews but also demonstrate your proactive approach to understanding client needs.

We think you need these skills to ace DAP Delivery Lead

Digital Adoption Platforms Expertise
Project Management Skills
Agile Methodology
Waterfall Methodology
Stakeholder Management
Client Relationship Building
Analytical Skills
Problem-Solving Skills
Communication Skills
Technical Writing
User Onboarding Strategies
Content Creation for DAP
Cross-Functional Team Management
Solution Design and Implementation
Performance Measurement and KPI Definition

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Digital Adoption Platforms and project management methodologies like Agile and Waterfall. Use specific examples that demonstrate your expertise in leading DAP implementations.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the DAP Delivery Lead role. Emphasise your stakeholder management skills and your ability to build strong client relationships, as these are crucial for the position.

Highlight Certifications: If you have any relevant certifications such as WalkMe DAP Advisor or DAP Consultant, make sure to include them prominently in your application. This will showcase your qualifications and commitment to the field.

Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully solved complex business problems in previous roles. This will demonstrate your analytical skills and ability to improve processes, which is essential for the DAP Delivery Lead position.

How to prepare for a job interview at LA International

✨Showcase Your Project Management Skills

Be prepared to discuss your experience with both Agile and Waterfall methodologies. Highlight specific projects where you successfully managed complex technology implementations, focusing on how you adapted your approach to meet client needs.

✨Demonstrate Your Understanding of DAP

Familiarise yourself with Digital Adoption Platforms, especially WalkMe and Whatfix. Be ready to explain how these tools can drive user adoption and deliver measurable business value, using examples from your past experiences.

✨Prepare for Stakeholder Management Questions

Expect questions about how you build relationships with clients and manage stakeholder expectations. Share examples of how you've facilitated communication between technical teams and non-technical stakeholders to ensure project success.

✨Highlight Your Problem-Solving Abilities

Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your analytical skills.

DAP Delivery Lead
LA International
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  • DAP Delivery Lead

    London
    Full-Time
    48000 - 72000 £ / year (est.)

    Application deadline: 2027-03-29

  • L

    LA International

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