At a Glance
- Tasks: Lead the design and implementation of scalable ServiceNow architecture for global environments.
- Company: Join a forward-thinking company focused on innovative IT solutions.
- Benefits: Competitive daily rate, flexible working days, and opportunities for contract extensions.
- Other info: Inclusive workplace that values diverse backgrounds and offers support throughout the recruitment process.
- Why this job: Make a significant impact by driving global ServiceNow transformations and innovations.
- Qualifications: Proven experience in enterprise-scale ServiceNow projects and strong technical governance skills.
6 Month contract initially + Extensions
Based: 2-3 days p/w onsite in Crawley
Rate - £550 - £650 p/d (via Umbrella)
Key Responsibilities- Define and maintain a scalable, future-ready ServiceNow architecture for global environments.
- Lead architecture/design workshops, gap analysis, and provide technical governance.
- Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning.
- Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems.
- Establish and enforce platform governance, design standards, and release management processes.
- Ensure compliance with GDPR, cybersecurity policies, and audit requirements.
- Drive innovation through AI, predictive intelligence, automation, and low-code/no-code capabilities.
- Support Lighthouse implementations as scalable models for global rollouts.
- Collaborate with SIAM, OCM, and IT business units to drive adoption and maturity uplift.
- Lead design authority forums; mentor developers and administrators.
- Provide hypercare support, knowledge transfer, and user training during implementations.
- Proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes.
- Deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions.
- Strong experience defining and implementing CMDB strategy aligned to CSDM, including data model design, lifecycle governance, and operationalization at enterprise scale.
- Ability to deliver solution architecture and technical designs strictly aligned to customer-defined platform standards, governance models, and design authority frameworks (HT standards).
- Broader platform/solution architecture for all other ServiceNow outcomes.
- Strong communication, stakeholder management, leadership, documentation, and team collaboration.
- Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning.
- Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs.
Equal Opportunity Employer
We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
ServiceNow Technical Architect in Crawley employer: LA International
As a ServiceNow Technical Architect with us, you'll be part of a dynamic team in Crawley, where innovation meets collaboration. We pride ourselves on fostering a supportive work culture that encourages professional growth and offers competitive rates for your expertise. Join us to lead transformative projects while enjoying the benefits of flexible working arrangements and a commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Technical Architect in Crawley
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in the ServiceNow space. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your past experiences and how you’ve tackled challenges in ServiceNow projects. Use specific examples that highlight your expertise in ITSM, ITOM, and other modules to really impress them.
✨Tailor Your Approach
Every company is different, so make sure you tailor your conversations to fit their needs. Research the company’s current ServiceNow setup and think about how you can add value. This shows you’re not just another candidate; you’re genuinely interested in helping them succeed.
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly through us not only gives you a better chance of being noticed but also keeps you in the loop about any updates or new roles that pop up. Let’s land that ServiceNow Technical Architect role together!
We think you need these skills to ace ServiceNow Technical Architect in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Technical Architect role. Highlight your experience with ServiceNow modules and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work that demonstrate your expertise in ServiceNow architecture and governance.
Showcase Your Communication Skills:Since this role involves collaboration and stakeholder management, make sure to highlight your communication skills in your application. We love candidates who can articulate their ideas clearly and effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LA International
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the specific ServiceNow modules mentioned in the job description, like ITSM Pro and ITOM. Brush up on your knowledge of architecture design and governance standards, as these will likely come up during the interview.
✨Prepare for Technical Questions
Expect to dive deep into technical discussions about CMDB strategy and enterprise-scale transformations. Be ready to share examples from your past experiences that demonstrate your ability to deliver complex solutions and how you’ve tackled challenges in previous roles.
✨Showcase Your Leadership Skills
Since the role involves mentoring and leading design authority forums, prepare to discuss your leadership style. Think of specific instances where you’ve successfully led a team or project, and be ready to explain how you foster collaboration and drive adoption.
✨Understand Compliance and Governance
Familiarise yourself with GDPR and cybersecurity policies relevant to ServiceNow implementations. Be prepared to discuss how you’ve ensured compliance in past projects and how you would approach governance in this new role.
