Business Analyst -Customer Journey Manager 6 Month contract initially + Extensions Based: Hybrid working. Max - 2 days p/w onsite in Leeds Rate - £400 - £450 p/d via Umbrella We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of Business Analyst -Customer Journey Manager's on a long term program of work. Work on a complex, high-impact financial services transformation spanning business operations, technology platforms and third-party suppliers. Shape safe, buildable target-state solutions by turning complex cross-platform challenges into clear system, data and operational requirements. Collaborate with specialists across investments, banking, technology and operations while strengthening your technical business analysis expertise. Key Responsibilities: Analyse complex business and technology problems and define clear, end-to-end target-state solutions. Define system interactions, integration points, data flows, dependencies and exception handling across multiple platforms. Map the asset lifecycle and reference-data processes across third parties, platform providers and internal systems, ensuring data remains synchronised and changes are controlled end-to-end. Define banking and money-movement processes across accounts and currencies, including the foreign-exchange model, reconciliation points and operational controls. Analyse critical batch and operational processes, including cross-system dependencies, failure scenarios, exception management and manual intervention requirements. Key Skills
Business Analyst -Customer Journey Manager employer: LA International
At LA International, we pride ourselves on being an award-winning employer that champions diversity and inclusion, ensuring every employee feels valued and supported. Located in the vibrant city of Edinburgh, our collaborative work culture fosters innovation and professional growth, offering unique opportunities to work with leading organisations while contributing to high-stakes projects. With a commitment to employee development and a focus on creating an equitable workplace, we are the ideal choice for those seeking meaningful and rewarding employment.
