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For Companies At a Glance
- Tasks: Lead the design and strategy for a major ServiceNow implementation.
- Company: Join a dynamic team focused on innovative IT solutions.
- Benefits: Competitive daily rate, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact in shaping IT service management solutions.
- Qualifications: Experience as a ServiceNow Solutions Architect with strong technical skills.
- Other info: Work in a collaborative environment with diverse teams and exciting projects.
The predicted salary is between 39600 - 66000 ÂŁ per year.
We are seeking an experienced ServiceNow Solutions Architect to lead the architectural design and solution strategy for a major ServiceNow implementation spanning IT Service Management (ITSM) and Customer Service Management (CSM). This role will ensure that the platform is designed and configured to meet business requirements, align with best practices, and support long‑term scalability.
Key Responsibilities
- Lead the end‑to‑end solution architecture for ServiceNow implementations across ITSM, CSM, and related modules.
- Translate business requirements into scalable, efficient, and compliant ServiceNow platform designs.
- Define architectural standards, integration patterns, and design principles for ServiceNow.
- Provide technical leadership to development teams, ensuring alignment with architectural direction.
- Conduct workshops with stakeholders to understand business processes and map them to ServiceNow capabilities.
- Oversee and guide configuration, customization, scripting, and integration activities.
- Ensure solutions follow ServiceNow best practices and meet security and compliance requirements.
- Create technical documentation, design specifications, and architectural diagrams.
- Collaborate with project managers to support planning, delivery timelines, and risk mitigation.
- Review and validate technical deliverables, ensuring quality and consistency.
- Support testing, UAT, go‑live planning, and post‑implementation enhancements.
Essential Skills & Experience
- Strong experience as a ServiceNow Solutions Architect, Lead Consultant, or Technical Architect.
- Hands‑on expertise across ServiceNow ITSM and CSM modules.
- Deep understanding of ServiceNow architecture, data model, integrations, APIs, and platform capabilities.
- Proven experience designing and implementing complex, multi‑module ServiceNow solutions.
- Strong understanding of ITIL processes and service management best practices.
- Ability to produce high‑quality technical documentation and architectural designs.
- Experience guiding developers, reviewing technical work, and enforcing platform standards.
- Excellent stakeholder engagement skills, with ability to communicate complex ideas to both technical and non‑technical audiences.
- Experience working in Agile or hybrid delivery environments.
Desirable Skills & Experience
- ServiceNow certifications such as: Certified System Administrator (CSA), Certified Implementation Specialist (CIS – ITSM, CSM, or others), Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA) or working toward it.
- Knowledge of ServiceNow ITOM, HRSD, or other modules.
- Experience with integrations using REST, SOAP, MID Server, or integration hubs.
- Background in enterprise architecture frameworks (e.g., TOGAF).
- Experience in large‑scale digital transformation or multi‑instance ServiceNow environments.
- Familiarity with cloud ecosystems and infrastructure (e.g., Azure, AWS, GCP).
Clearance & EEO
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum of 10 weeks. LA International welcomes applications from all sections of the community and from people with diverse experience and backgrounds.
ServiceNow Solutions Architect (SC cleared and Outside IR35) in Bristol employer: LA International
Contact Detail:
LA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Solutions Architect (SC cleared and Outside IR35) in Bristol
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even local tech events. The more people you know, the better your chances of landing that ServiceNow Solutions Architect gig.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your hands-on experience with ServiceNow ITSM and CSM modules. Let them know how you've tackled complex solutions before – it’ll make you stand out!
✨Ace the Interview
Prepare for those tricky interview questions by brushing up on your knowledge of ServiceNow architecture and integrations. Practice explaining complex ideas in simple terms – it shows you can communicate well with both techies and non-techies.
✨Apply Through Us!
Don’t forget to check out our website for the latest job openings. Applying through us not only gives you access to exclusive roles but also means you’re part of a community that supports your career growth. Let’s land that job together!
We think you need these skills to ace ServiceNow Solutions Architect (SC cleared and Outside IR35) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Solutions Architect role. Highlight your experience with ITSM and CSM modules, and don’t forget to showcase any relevant certifications you have. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your hands-on expertise and how you’ve successfully led similar projects in the past. Let us know what makes you tick!
Showcase Your Technical Skills: In your application, be sure to highlight your technical skills, especially around ServiceNow architecture and integrations. We love seeing candidates who can communicate complex ideas clearly, so don’t shy away from demonstrating that ability!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it’s super easy to do!
How to prepare for a job interview at LA International
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around ITSM and CSM modules. Be ready to discuss specific projects where you've designed and implemented solutions, as well as the architectural standards you've followed.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with stakeholders in the past. Highlight your ability to translate complex technical concepts into layman's terms, as this will be crucial for the role.
✨Demonstrate Your Technical Leadership
Be ready to talk about your experience guiding development teams and ensuring alignment with architectural direction. Share instances where you've reviewed technical work and enforced platform standards.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would approach a major ServiceNow implementation, including risk mitigation strategies and ensuring compliance with best practices.
