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For Companies At a Glance
- Tasks: Bridge the gap between business needs and tech teams on the ServiceNow platform.
- Company: Join an award-winning consultancy with a global reach and a diverse culture.
- Benefits: Competitive salary, security clearance support, and opportunities for professional growth.
- Why this job: Make a real impact by delivering user-centred solutions in a dynamic environment.
- Qualifications: Experience as a Business Analyst on ServiceNow with strong stakeholder management skills.
- Other info: Work in a supportive team with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The ServiceNow Business Analyst acts as a key link between business stakeholders and technical delivery teams, ensuring the ServiceNow platform is aligned to business needs and delivers measurable value. This role is responsible for eliciting, analysing, and documenting requirements, supporting solution design, and enabling effective delivery of ServiceNow enhancements and implementations. Working closely with product owners, developers, architects, and process owners, the ServiceNow Business Analyst ensures requirements are clearly defined, prioritised, and translated into scalable, user‑centred ServiceNow solutions across ITSM and related modules.
Essential Requirements
- Proven experience as a Business Analyst working on the ServiceNow platform
- Strong understanding of ServiceNow capabilities, data model, and workflows
- Experience gathering, analysing, and documenting business and technical requirements
- Ability to translate business needs into clear user stories, functional specifications, and acceptance criteria
- Experience working across ServiceNow modules (e.g. ITSM, CMDB, Request Management, Incident, Change, Problem)
- Strong stakeholder management skills, with the ability to engage both technical and non‑technical audiences
- Experience supporting Agile or hybrid delivery models (Scrum, Kanban)
- Ability to collaborate effectively with developers, testers, and architects
- Strong analytical, problem‑solving, and documentation skills
- Experience with process mapping and service management best practices (e.g. ITIL)
Security Clearance
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Successful applicants will be required to be security cleared prior to appointment, which can take up to a minimum of 10 weeks.
ServiceNow Business Analyst (SC cleared and Outside IR35) in Bristol employer: LA International
Contact Detail:
LA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Business Analyst (SC cleared and Outside IR35) in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even referrals that could give you an edge.
✨Tip Number 2
Prepare for interviews by practising common questions related to ServiceNow and business analysis. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it aligns with the job.
✨Tip Number 3
Showcase your skills through real-life examples. When you get the chance to interview, be ready to share specific instances where you've successfully gathered requirements or improved processes using ServiceNow. This will help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace ServiceNow Business Analyst (SC cleared and Outside IR35) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Business Analyst role. Highlight your experience with ServiceNow, focusing on how you've gathered and documented requirements in previous roles. We want to see how you can bridge the gap between business needs and technical solutions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects where you've successfully engaged stakeholders and delivered user-centred solutions. Remember, we love a good story that showcases your skills!
Showcase Your Analytical Skills: As a Business Analyst, your analytical skills are key. In your application, provide examples of how you've used these skills to solve problems or improve processes. We want to see your thought process and how you approach challenges, especially in an Agile environment.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do at StudySmarter!
How to prepare for a job interview at LA International
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of the ServiceNow platform. Understand its capabilities, data model, and workflows inside out. Be ready to discuss how you've used these features in past roles and how they can be leveraged to meet business needs.
✨Master the Art of Requirement Gathering
Prepare to showcase your skills in eliciting, analysing, and documenting requirements. Think of examples where you've successfully translated business needs into user stories or functional specifications. This will demonstrate your ability to bridge the gap between stakeholders and technical teams.
✨Show Off Your Stakeholder Management Skills
Be ready to talk about your experience engaging with both technical and non-technical audiences. Highlight specific instances where you've managed stakeholder expectations and facilitated communication between different teams. This is crucial for a Business Analyst role.
✨Get Agile Savvy
Since the role involves supporting Agile or hybrid delivery models, make sure you understand Scrum and Kanban methodologies. Share your experiences working in these frameworks and how you've contributed to successful project deliveries. This will show that you're adaptable and ready for the fast-paced environment.
