LA International is seeking a dedicated Service Desk Agent to join our 24/7 coverage in London. You will provide technical support across Microsoft products, OS, networks and PCs, diagnose incidents, and take ownership through to resolution while adhering to SLA targets.
Applicants should have prior service desk experience, strong troubleshooting and customer-service skills, and be comfortable operating in a structured, SLA‑driven environment. A 24/7 rotating shift in London is required.
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24/7 Service Desk Agent – DV Cleared (London) employer: LA International
At LA International, we pride ourselves on being an award-winning employer that champions diversity and inclusion, ensuring every employee feels valued and supported. Located in the vibrant city of Edinburgh, our collaborative work culture fosters innovation and professional growth, offering unique opportunities to work with leading organisations while contributing to high-stakes projects. With a commitment to employee development and a focus on creating an equitable workplace, we are the ideal choice for those seeking meaningful and rewarding employment.
