At a Glance
- Tasks: Provide top-notch support to high-profile users and manage incidents effectively.
- Company: Award-winning organisation with a commitment to inclusivity and support.
- Benefits: Competitive pay, inclusive culture, and opportunities for professional growth.
- Other info: Exciting career prospects in a supportive and diverse environment.
- Why this job: Join a dynamic team and make a real difference in tech support.
- Qualifications: Active DV clearance and experience in Windows Server technologies.
The predicted salary is between 40000 - 40000 £ per year.
- Infrastructure Support Engineer
- Must have Active DV Clearance
- Start date asap
- Six month initial contract
Your role
We are looking for a Infra support engineer to provide Service Desk Support, joining our Service Team of 1st and 2nd Line engineers.
Your role will involve assisting high profile user community, with daily contact with customers and stake holders, via incident logging applications.
- Core Windows Server Technology
- Windows updates via WSUS
- Understanding of GPO and Active Directory
- DNS
- Active Directory
- User Account Management
- DFS
- Analysis of Windows Log Files
- Veritas Net Backup, backup scheduling and media management
- WIN11 VDI's
- Horizon Brokers
- Veeam
- HCI Solution
- IDAM
- Oracle\SQL
- WIN7 Workstations.
- Exchange 2013 on Windows 2008 Server
- VMWare and Knowledge of Server infrastructure, VMware Technologies
- Open VMS
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply.
Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks.
An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years.
We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported.
We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply.
If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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1st/2nd line Support Engineer - DV Cleared employer: LA International
LA International is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for Senior Amazon Connect Engineers to thrive. With a focus on employee growth and development, the company offers opportunities for skill enhancement and career progression, all while working in a hybrid environment that promotes work-life balance. Located in a vibrant area, employees benefit from a dynamic atmosphere that encourages creativity and teamwork, ensuring a rewarding and meaningful employment experience.
StudySmarter Expert Advice🤫
We think this is how you could land 1st/2nd line Support Engineer - DV Cleared
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at LA International that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace 1st/2nd line Support Engineer - DV Cleared
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at LA International, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at LA International can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at LA International will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at LA International
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at LA International. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at LA International.
