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- Tasks: Manage tech support tickets and ensure timely updates for excellent service.
- Company: Join a dynamic tech company focused on innovation and customer satisfaction.
- Benefits: Enjoy flexible working hours, remote options, and great team perks.
- Why this job: Be part of a vibrant culture that values creativity and teamwork while making a real impact.
- Qualifications: No prior experience needed; just a passion for technology and problem-solving.
- Other info: Opportunity for growth and learning in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract.
Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract.
Effective Management of disposals that go through their Hub as per contract.
Triage and perform hardware repair.
Tech Bar Engineer employer: LA International Computer Consultants Ltd
Contact Detail:
LA International Computer Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Bar Engineer
✨Tip Number 1
Familiarise yourself with ticket management systems commonly used in tech support roles. Being able to demonstrate your knowledge of these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your hardware repair skills, especially for the types of devices you'll be working with. Consider taking a short course or watching tutorials to ensure you're confident in your abilities.
✨Tip Number 3
Understand the importance of asset management and stock control. Be prepared to discuss how you would handle inventory and disposals effectively, as this is a key part of the role.
✨Tip Number 4
Showcase your communication skills during the interview. As a Tech Bar Engineer, you'll need to interact with various stakeholders, so being able to convey technical information clearly is crucial.
We think you need these skills to ace Tech Bar Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Tech Bar Engineer. Focus on key tasks like ticket management, asset management, and hardware repair to tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience with ticket management systems, hardware repairs, or asset management. Use specific examples to demonstrate your skills and how they relate to the job.
Showcase Problem-Solving Skills: Since the role involves triaging issues, include examples of how you've effectively solved problems in past roles. This will show your ability to handle the demands of the position.
Tailor Your Application: Make sure your CV and cover letter are tailored specifically for the Tech Bar Engineer position. Use keywords from the job description to ensure your application stands out to recruiters.
How to prepare for a job interview at LA International Computer Consultants Ltd
✨Understand the Role
Make sure you have a clear understanding of what a Tech Bar Engineer does. Familiarise yourself with ticket management systems and asset management processes, as these will likely be key topics during your interview.
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise, especially in hardware repair and management. Highlight any relevant experience you have with similar tasks, and be ready to provide examples of how you've successfully handled technical issues in the past.
✨Demonstrate Problem-Solving Abilities
Employers are looking for candidates who can think on their feet. Prepare to discuss scenarios where you've had to triage issues or manage multiple tickets at once, showcasing your ability to prioritise and resolve problems efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's service levels and how they measure success in the Tech Bar role. This shows your genuine interest in the position and helps you understand if it's the right fit for you.
