At a Glance
- Tasks: Design and implement innovative Amazon Connect solutions for a leading organisation.
- Company: Join a world-class company that values your contributions and growth.
- Benefits: Competitive daily rate, hybrid work model, and opportunities for professional development.
- Other info: Dynamic team environment with potential for contract extensions.
- Why this job: Make a real impact by enhancing customer experiences with cutting-edge AWS technologies.
- Qualifications: Strong AWS expertise and experience in developing omni-channel contact centre solutions.
The predicted salary is between 50000 - 70000 £ per year.
12 Month contract initially + Extensions
Based: Swindon/Hybrid - Max - 2 days p/w onsite
Rate: £Market rates p/d - (via Umbrella company)
We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference.
We are seeking an Amazon Connect Engineer/Lead Developer to design and deliver secure, scalable AWS platforms. The role covers voice, chat, IVR, and assisted service, including integrations with customer application and LivePerson. Ensure solutions align with enterprise architecture and regulatory standards. This client facing role requires strong AWS expertise and stakeholder engagement to enhance customer experience.
Key Responsibilities- Design, develop, and implement Amazon Connect based omni channel contact center solutions
- Build and manage contact flows, IVR, routing strategies, queues, and agent experiences (CCP/UI)
- Develop Back End integrations using AWS Lambda, API Gateway, DynamoDB, S3, Kinesis, REST APIs
- Implement AI/ML driven automation using Amazon Lex, Contact Lens, Transcribe, Kendra services
- Support CI/CD pipelines, Infrastructure as Code (Terraform/CloudFormation), and DevOps practices
Amazon Connect Engineer/Lead Developer in Swindon employer: LA International Computer Consultants Ltd
Join a world-leading organisation in Swindon as an Amazon Connect Engineer/Lead Developer, where you will thrive in a supportive and progressive work culture that values innovation and employee growth. With opportunities for professional development and the chance to make a significant impact on customer experience through cutting-edge AWS solutions, this role offers a unique blend of collaboration and autonomy in a hybrid working environment.
Contact Details:
LA International Computer Consultants Ltd Recruitment Team
