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For Companies At a Glance
- Tasks: Provide top-notch user support and engage with clients daily.
- Company: Join a dynamic team in Lincoln, focused on innovative IT solutions.
- Benefits: Enjoy competitive pay and the chance to work on exciting projects.
- Why this job: Perfect for tech enthusiasts wanting to make a real impact in user support.
- Qualifications: Active SC clearance and experience in 1st line IT support required.
- Other info: This role is Inside IR35, ideal for those seeking structured employment.
The predicted salary is between 30000 - 42000 £ per year.
We have a new requirement for a Support Engineer to work for a client of ours based in Lincoln. This role has been deemed as Inside IR35 and requires an active SC clearance.
Role outline:
- Excellent user support and user engagement experience
- Excellent 1st line IT support experience
- Hardware refresh experience (laptop build)
In order to be considered for this opportunity please submit an up-to-date CV.
Support Engineer - Lincoln - Inside IR35 employer: LA International Computer Consultants Ltd
Contact Detail:
LA International Computer Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer - Lincoln - Inside IR35
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Being able to discuss your experience with hardware refresh and 1st line IT support during the interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Since this role requires active SC clearance, ensure you have all necessary documentation ready to demonstrate your eligibility. This can speed up the hiring process and show your commitment to meeting the role's requirements.
✨Tip Number 3
Prepare examples of your previous user support experiences. Think about specific situations where you successfully resolved issues or improved user engagement, as these anecdotes can make a strong impression during your interview.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach and questions during the interview.
We think you need these skills to ace Support Engineer - Lincoln - Inside IR35
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in user support and IT support. Emphasise any relevant skills, particularly in 1st line support and hardware refresh tasks, to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the role of Support Engineer. Mention your active SC clearance and how your previous experiences make you a suitable candidate for this position.
Highlight Relevant Experience: In your application, clearly outline your experience with user engagement and support. Provide examples of how you've successfully handled similar responsibilities in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LA International Computer Consultants Ltd
✨Showcase Your User Support Experience
Make sure to highlight your previous experience in user support and engagement. Be prepared to discuss specific examples where you successfully resolved user issues and improved their experience.
✨Demonstrate Your IT Support Skills
Since the role requires excellent 1st line IT support experience, brush up on common troubleshooting techniques and be ready to answer questions about how you would handle various IT support scenarios.
✨Discuss Hardware Refresh Experience
If you've worked on hardware refresh projects, share your experiences with laptop builds and any challenges you faced. This will show your practical knowledge and ability to manage technical tasks.
✨Prepare for Security Clearance Questions
As the role requires active SC clearance, be ready to discuss your background and any relevant security protocols you've adhered to in previous positions. This will demonstrate your understanding of the importance of security in the role.
