At a Glance
- Tasks: Provide technical support and troubleshoot issues in hardware, software, networking, and cloud environments.
- Company: Leading provider of secure ICT services with a focus on quality and employee development.
- Benefits: Competitive salary up to £35,000, professional growth, and a supportive work environment.
- Other info: Enjoy a rotating shift schedule with opportunities for career advancement.
- Why this job: Join a dynamic team and make a difference in secure technology services.
- Qualifications: Technical support experience and problem-solving skills required.
Location: Stoke-on-Trent, United Kingdom
Employment Type: Permanent, Full-Time
Department: Operations - Service Operations
Salary: Up to £35,000 per annum
Working Hours: 36 hours per week (rotating early and late shifts)
About the Company
Our client is a leading provider of secure, fully managed ICT services, supporting organisations operating within highly regulated and security-sensitive environments. The organisation is committed to delivering high-quality technology services while investing in the personal and professional development of its employees.
Role Overview
The Service Operations Engineer is responsible for providing technical support, troubleshooting, and incident resolution across hardware, software, networking, and cloud environments. The role serves as an escalation point for complex technical issues, supports service delivery activities, and ensures services are delivered in line with agreed Service Level Agreements (SLAs).
Key Responsibilities
- Service Desk
Service Operations Engineer in Stoke-on-Trent employer: LA International Computer Consultants Ltd
Our client is an exceptional employer, offering a dynamic work culture that prioritises employee development and well-being. With a commitment to high-quality service delivery in a secure environment, employees benefit from comprehensive training opportunities and a supportive team atmosphere, all while enjoying a competitive salary and flexible working hours in the vibrant city of Stoke-on-Trent.
Contact Details:
LA International Computer Consultants Ltd Recruitment Team
