Job Description 2nd Line WINTEL Engineer 2nd Line WINTEL Engineer Responsibilities Provide 2nd Line technical support across Windows Server 2016, 2019 and 2022 environments. Build, configure and maintain Windows Servers hosted on VMware clusters. Create and maintain automated server builds, gold images, build documentation and work instructions. Install, configure and rack physical Servers within data centres. Perform Windows Server patching, upgrades and ongoing maintenance. Support Active Directory, DNS and Windows Server Update Services (WSUS). Monitor infrastructure performance and produce capacity management reports. Maintain compliance with Change, Release, Configuration and Security Management processes. Support infrastructure testing, troubleshooting and project delivery activities. Manage service desk tickets within agreed SLAs and KPIs. Identify and escalate technical risks, issues and delivery dependencies. 2nd Line WINTEL Engineer Skills and Experience Proven experience in a 2nd Line WINTEL or Windows Server infrastructure support role. Strong knowledge of Windows Server 2016, 2019 and 2022. Knowledge of Windows Server builds, gold images, patching and upgrades. Experience with Microsoft System Center Operations Manager (SCOM). Experience supporting physical and virtual server infrastructure. Understanding of ITIL processes, including Change, Release and Configuration Management. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
2nd Line Support Engineer - DV cleared in Stevenage employer: LA International Computer Consultants Ltd
LA International is an exceptional employer, renowned for its commitment to fostering an inclusive and equitable workplace. With a strong focus on employee growth and development, we offer opportunities to work with cutting-edge technology in a dynamic environment that values innovation and collaboration. Our award-winning status and Enhanced Government Security Accreditation highlight our dedication to excellence, making us a sought-after choice for professionals looking to make a meaningful impact in the tech industry.
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LA International Computer Consultants Ltd Recruitment Team
