ITO Team Lead
Must have an Active DV Clearance
ITO Team Lead Responsibilities
Lead and manage infrastructure engineers, allocating workloads based on skills, capacity and priorities.
Oversee 2nd and 3rd Line technical escalations across Windows, Linux, virtualisation, storage and networking.
Lead P1/P2 major incident investigations, technical recovery and stakeholder communications.
Monitor SLA/KPI performance, incident queues and service quality.
Drive root-cause analysis, problem management and permanent incident resolution.
Coordinate infrastructure changes, CAB reviews, maintenance windows and rollback plans.
Oversee secure infrastructure builds, patching, maintenance and configuration management.
Manage shift coverage, on-call arrangements and resource requirements.
Support service transitions, operational readiness and knowledge
ITO Team Lead - DV Cleared in Fleet employer: LA International Computer Consultants Ltd
LA International is an exceptional employer, renowned for its commitment to fostering an inclusive and equitable workplace. With a strong focus on employee growth and development, we offer opportunities to work with cutting-edge technology in a dynamic environment that values innovation and collaboration. Our award-winning status and Enhanced Government Security Accreditation highlight our dedication to excellence, making us a sought-after choice for professionals looking to make a meaningful impact in the tech industry.
Contact Details:
LA International Computer Consultants Ltd Recruitment Team
