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- Tasks: Join us as a Data Centre Engineer, tackling hardware issues and providing top-notch support.
- Company: LA International is an award-winning global IT consultancy with a focus on diverse talent.
- Benefits: Enjoy flexible working hours, potential for temp-to-perm, and a supportive team environment.
- Why this job: Be part of a dynamic team, gain valuable experience, and contribute to impactful projects.
- Qualifications: Previous data centre experience and strong customer service skills are essential.
- Other info: On-call cover required, with a rota of early/late shifts and occasional travel between sites.
The predicted salary is between 36000 - 60000 £ per year.
37.5hr week (7.5hr day)
Based at Macmerry, East Lothian - must be within easy commute.
This is for an associate contractor with a view to going temp to perm - in approx. 6 months.
Start date asap - 6 months associate booking.
Rota of early/late shift.
Requirement for on-call cover out of hours including weekends (1 in 4).
There may be a requirement to travel between 2 local Datacentres, but this is not on a regular basis.
Responsibilities include:
- Providing 3rd Level Hardware break fix to Natwest HPE X86 estate.
- Providing full IMAC service (install/Decom/Moves) across both Natwest DC's leveraging the customer and manufacturers tools, such as Part surfer, Intelligent provisioning, CMDB, ServiceNow.
- Providing a smart hands service to Natwest IT Security team, across all of their Datacentre located kit, from initial troubleshooting up to replacing the entire unit through a RMA process, then installing and providing base configuration for the replacement device to allow IT Security to obtain remote access.
- Providing Tape Management (Ejects/loads) for the Remote Backup team.
Previous experience in Datacentres essential.
Good customer service skills.
Flexible attitude.
Enjoys working as part of a team and also ability to use own initiative.
Data centre engineer in Tranent employer: LA International Computer Consultants Ltd
Contact Detail:
LA International Computer Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data centre engineer in Tranent
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Part Surfer and ServiceNow. Having hands-on experience or knowledge of these tools can set you apart during interviews.
✨Tip Number 2
Highlight your previous experience in data centres, especially any roles that involved hardware break-fix or IMAC services. Be ready to discuss specific scenarios where you successfully resolved issues or improved processes.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've effectively communicated with clients or team members in past roles. This is crucial for a position that requires teamwork and client interaction.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to work shifts, including on-call duties. Showing that you're adaptable and ready to take on various responsibilities will make you a more attractive candidate.
We think you need these skills to ace Data centre engineer in Tranent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of a Data Centre Engineer. Highlight your relevant experience in your application.
Tailor Your CV: Customise your CV to reflect your experience with hardware break-fix, IMAC services, and customer service skills. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention your flexibility, teamwork abilities, and any relevant certifications or experiences.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LA International Computer Consultants Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Data Centre Engineer. Familiarise yourself with terms like IMAC service, HPE X86 estate, and the tools mentioned in the job description. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Prepare to discuss your previous experience in data centres. Be ready to provide specific examples of hardware break-fix situations you've handled, as well as any customer service scenarios. This will highlight your relevant skills and make you stand out.
✨Demonstrate Teamwork and Initiative
Since the role requires both teamwork and the ability to work independently, think of examples where you've successfully collaborated with others and instances where you've taken the initiative. This will show that you can adapt to different working styles.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific projects you might be involved in. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
