At a Glance
- Tasks: Communicate with partners, manage stock, and monitor supply chain processes.
- Company: Award-winning partner for top global companies and government organisations.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Opportunity to work with influential organisations and enhance your career.
- Why this job: Join a dynamic team and make a real impact on customer experience.
- Qualifications: Strong communication skills and operational knowledge of supply chain processes.
The predicted salary is between 30000 - 40000 Β£ per year.
Skills Communicate effectively with external partners and internal advisors while adhering to processes and guidelines.
Manage exchange stock for returns and failed deliveries, adjusting customer accounts as needed.
Monitor supply chain systems and processes, reporting issues promptly and providing feedback on process improvements, ensuring good customer experience and cost efficiency.
Proactively work with internal/external parties to manage outbound deliveries, adhering to customer requests and agreed SLAs Protect customer confidentiality completing all verification checks Have a good operational knowledge of appropriate systems, policies and processes To demonstrate the behaviours of personal, simple and brilliant by reporting potential areas of process and customer experience improvement Ability to empathise with customers and ensure high-standard resolutions.
Ability to balance KPI's to effectively resolve queries without escalation.
Collaborate effectively with peers, internal and external stakeholders to achieve goals.
Effective communication skills with proven ability to clearly articulate and listen actively.
Experience handling personal and confidential data whilst ensuring a high level of accuracy.
LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations.
Holding Enhanced Government Security Accreditation, we are rec...
Supply Chain Operations Guide in Darlington employer: LA International Computer Consultants Ltd
LA International Computer Consultants Ltd is an exceptional employer located in South Yorkshire, offering a dynamic work culture that prioritises employee well-being and professional growth. With a commitment to compliance and accuracy, the company provides comprehensive training and development opportunities, ensuring that employees are equipped with the skills needed to excel in their roles. Joining our team means being part of a supportive environment where your contributions are valued, and you can make a meaningful impact on the payroll operations for a large workforce.
Contact Details:
LA International Computer Consultants Ltd Recruitment Team